If you are listing Used or Refurbished goods, particularly in Consumer Electronics categories, the following grading must be adhered to in your product listings:
As New
Excellent
Very Good
Good
The title of every Used or Refurbished listing will need to reflect the condition and follow the below format to be approved for the Kogan.com Marketplace.
Brand - Model - Spec (Memory Size) - Colour - Grade - Condition
Apple iPhone 12 Pro Max 128GB Space Grey - As New - Refurbished
GRADING CRITERIA
Spotless device in new condition with a new/generic box. Best aesthetic quality that you could expect from a used/refurbished product. As New devices are in near-mint condition, both in functionality and looks and show next to no signs of previous use.
No visible cosmetic imperfections when device is held at arm's length
May be packaged in generic box with general accessories (where applicable)
At least 80% battery capacity at time of sale (market standard)
Minimum 12 month seller warranty (in addition to ACL rights)
No dents or visible scratches on screen
Fully functioning device - expected to run as a brand new device
Set to factory reset and may have the latest operating system (iOS, Android or equivalent)
Device with near no signs of use with minimal to no scratches. Operate as well as a brand new device with no functional issues. Devices look near-new and offer fantastic value compared to brand new devices.
Minimal cosmetic imperfections when device is held at arm's length
May be packaged in generic box with general accessories (where applicable)
At least 80% battery capacity at time of sale (market standard)
Minimum 12 month seller warranty (in addition to ACL rights)
No dents or visible scratches on screen
Fully functioning device - expected to run as a near new device
Set to factory reset and may have the latest operating system (iOS, Android or equivalent)
Device with minor scratches and scuff marks. Functionally in good working order and operates essentially as a near new device, but has visible aesthetic marks.
Moderate signs of use with scratches, scuffs and light dents
May be packaged in generic box with general accessories (where applicable)
At least 80% battery capacity at time of sale (market standard)
Minimum 12 month seller warranty (in addition to ACL rights)
Dents and scratches do not impact the functionality of the device
Fully functioning device
Set to factory reset
Device with major scratches and scuff marks. Functionally in good working order and operates as a normal device, but shows heavy signs of use and wear and tear.
Significant scratches and scuff marks on the device showing heavy signs of use
May be packaged in a generic box and general accessories such as charging cable (where applicable)
At least 80% battery capacity at time of sale
Minimum 12 month warranty (in addition to ACL rights)
Dents and scratches on body, with possible light scratches on screen, but these do not impact the functionality of the device
Fully functioning device
Set to factory reset