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Your role:
Your role:
As a volunteer, your role IS:
To Listen, Observe, Record, and Report (LORR)
To be a trustworthy adult for young people
To contribute to creating a safe environment for young people
To be aware of indicators of safeguarding concerns
To immediately pass on any concerns
As a volunteer, your role IS NOT:
To investigate
To be a counsellor, social worker, etc.
To be their friend
What should I do if a young person makes a disclosure?
What should I do if a young person makes a disclosure?
Remember to LORR - Listen, Observe, Record, Report.
Listen actively and calmly
Give the young person space to make the disclosure
Try to do this in an appropriate environment that doesn’t violate other safeguarding guidelines - a room where another trusted adult can see through the window is best
Reassure the young person that they have done the right thing
Do not promise confidentiality - remind them you will have to pass any safeguarding concerns on
Do not lead them in any way - avoid leading questions, don’t interrupt, keep your own emotions calm
Observe any non-verbal behaviour
Note relevant information such as body language, emotional state, or any visible marks/injuries
Record everything
As soon as is practicable, write down everything that the child has told you using their exact words if possible
Keep any notes in a safe place until handed to the safeguarding coordinator
Report to the safeguarding coordinator using this form
As soon as you can - and within 24 hours of the disclosure
Do not discuss concerns with others outside of the appropriate safeguarding parties
What should i do if i have a concern about a young person?
What should i do if i have a concern about a young person?
Make detailed notes about your suspicion
Contact the safeguarding coordinator who will decide on the appropriate course of action
Do not question or investigate the matter yourself (but be available to follow the LORR procedure if the young person approaches you)
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