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This site is a work in progress. Please see our official Tech Guides for further resources.
Click the button above to visit our Help Desk system. There, you can login with your Sparta or KISD credentials, then open a support request with us.
With this online system, we are able to more-efficiently track & support your request, while making sure all necessary parties are aware of your needs.
How to Request Technology Support
How to Request Technology Support
We are available to you through email, web conferencing, and in person. Sparta's IT Support Team, in conjunction with the Help Desk and Education Technology Consultants, can provide instructional technology training, resources, and support for staff.
To request assistance, click the button above or send an email to helpdesk@kentisd.org.
What information to include in my ticket
What information to include in my ticket
Subject: Try your best to provide a specific highlight of the type of problem you need help with
Body:
Your name (or your student's name)
The building & room where the problem is located
Specific details about the problem (screenshots when possible)
It's also helpful to include your extension or cell phone number in your ticket in case we need to call you. Please understand, while most problems can be solved remotely, there are some technical issues that require a face-to-face meeting.
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