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Tech Issues? Submit a Ticket!
Tech Issues? Submit a Ticket!
Problems with technology? Tech tickets should be created for
Projector and Smartboard issues
laptops (teachers & student Chromebooks)
iPads
Software issues
To put in a tech ticket, go to the Katy Cloud and look for the Staff Tech Support tile
Staff Technology Support: Hardware & Software
Staff Technology Support: Hardware & Software
Katy1 Source Link for how to put in staff tech tickets for hardware and software
Video Directions: How to Put in a Staff Tech Ticket
Video Directions: How to Put in a Staff Tech Ticket
Click on the image to watch a short video for how to put in a staff tech ticket
After putting in a tech ticket: Put your name, tech ticket number, and description of issue on a sticky note, and bring device to the library!
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