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Having Tech Issues? No worry!
Having Tech Issues? No worry!
Find quick tips, Chromebook fixes, and how to submit a tech ticket—everything you need, all in one spot.
Need help with a staff tech issue? Call Tech Services at 281-237-4357.
Need help with a student tech issue? Call Family Technology Support at 281-396-7400.
Need tech for your classroom? Click on the image to go to the Teacher Technology Request Google Form
This presentation has basic information to review with your students about how to take care of their Chromebooks, iPads, and headphones. There are links to a Chromebook & iPad presentations that you can use in your classrooms.
Katy1 Source Link for how to put in staff tech tickets for hardware and software
Directions for how to put in a Chromebook tech ticket for students
Directions for how students can submit their own tech tickets from the Katy Cloud
Directions for where to access MJE Live, to display & watch morning announcements
Video directions for how students & parents can put in a Chromebook ticket
Video directions for how to connect student Chromebooks to school wifi
Video directions for how to connect student Chromebooks to home wifi
Family Technology Resources Website
Family Technology Resources Website
Click on the button below, to go directly to the Katy ISD Family Technology Resources page. This link can be shared with parents that may have tech issues.
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