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How-To-Videos and Documentation for RingCentral Additional Features and Information
Links to additional resources
RingCentral Additional Features and Information
Dial Site Code + 4-digit Extension when calling outside your location (example: 400-3552) <More Information>
Voicemail Greeting is what callers will hear when calling a RingCentral number. A voice message is what a caller leaves when the person called is absent or is busy with another conversation. Learn how to >>>
Outgoing faxes are transmitted over an encrypted connection.
Faxes are HIPAA and FERPA compliant. <More Information>
The E911 address is the address used to send to Fire / Police / other Emergency Services teams when a 911 call is placed. It is a requirement to provide an accurate address to ensure a timely response in case of an emergency. If you move to a new address, this information must be updated immediately. Learn how to >>>
Flipping a call, or call flip, is a feature in the RingCentral app and RingCentral Phone. Call flip lets you transfer a live call to an assigned number with only a brief interruption to the call. While you flip a call, you will place that caller on hold until the flip has been completed <More Information>
Administrators and call queue managers can remotely change queue members' availability from the web portal when members are out of the office and forget to change their Accept Queue Calls status. Learn how to >>>
