Tech Support

Student and Family Technical Resources

Click here for Jeffco Help technical help articles. Get instant answers to "how to" questions and common problems. Many technical issues can be solved by doing one of the troubleshooting tips below first, then if you are still experiencing technical issues or need repairs please stop by the library for assistance.

Lost your Charger?

If you need a replacement charger, you can purchase one from the school for $27. Our financial secretary has them ready for purchase in her office. Lenovo 45w charger is what works with our school owned Chromebooks.

Academic Supports

Device Supports

Try these five things first: clear cache & cookies, delete downloads, restart your device, remove extensions & charge your device
CHS 2021 Family Tech Support

Broken School Owned Device?

If your school owned device is broken, please follow these steps under Care and Repair.

Try resetting your school owned Chromebook by following these steps.

Chromebook Touchpad Tips

Chromebook Shortcuts