Care and Repair

  1. Follow these troubleshooting tips first.

  2. Then if your Chromebook needs repair, students may bring their broken device to the library

  3. If library staff or IT cannot fix the school-owned Chromebook in-house, students will be given a hotswapped device permanently to use for the remainder of their time in a Jeffco school.

Lost Your Charger?

Need a replacement charger? Please purchase one through the school for $27. Our financial secretary has them ready for purchase in her office. Our Lenovo Chromebooks can only be charged with a 45w Lenovo charger.

Weather & Device Care Tips

  • Don't leave your Chromebook in vehicles or extremely hot/cold environments for extended periods of time.

    • Excessive hot/cold temperatures are hard on all computers and Chromebooks are no exception. Leaving your Chromebook in a car during sports/after school activities or overnight can expose your Chromebook to extreme hot or cold temperatures, which will damage the motherboard.

  • Always keep your Chromebook in the protective case.

  • Remove all objects (papers/pencils) before closing the lid.

    • Pens/pencils/items left on keyboards when a lid is closed cause more screen damage than anything else.

  • Never hold the Chromebook by the screen.

  • Never set anything heavy on the lid.

  • Keep water and other liquids away from your Chromebook.

Battery Life and System Updates

  • Avoid letting your battery get below a 5% charge.

  • Make sure your device is fully charged at the beginning of each day. Please charge at home and leave your chargers at home.

  • Shutdown and restart your device weekly to load updates.