The process for submitting event setup work orders has recently changed. Instead of filling out  facilities and IT tickets through MyIvy, you will now send an email to the Events Team (in-events@ivytech.edu) with all the details for your event (both room setup and AV needs). 

• Event Details for all events should be sent to the Events Team no later than 10 business days prior to your event.

• The Subject line should read: Date of Event, Name of Event, Room of Event (i.e. 3/22, Facilities Team Meeting, NMC 438)

• Use the templates on the Templates for Details page in the body of the email. Include both the Room Setup and Media Services Request templates for the event.

• The Events Team will submit those details to the events platform, Caterease, to generate a Banquet Event Order (BEO). BEOs are internal documents that will include all your event details in one document. **Note: Only the Events Team has access to Caterease. If you would like a copy of the BEO for your event, email the events team to request one. 

• If there are any changes or updates to your event, you will need to immediately email the Events Team.

  • The Subject line for change emails should read: CHANGE, Date of Event, Name of Event, Room of Event (i.e. CHANGE 3/22, Facilities Team Meeting, NMC 438)