CATERING
ISKL Catering Process
Please check the ISKL catering SOP for details about food and non-food catering process.
Food catering services refers to providing food and beverages for events, parties, or gatherings. It includes planning, preparing, transporting, serving and cleaning up food and beverages according to the requirements and preferences of the event organizer.
Non-food catering services
Event lead times
Small/ Medium event (1-50 pax) - order 2 working days before the event day
Large event (above 50 pax) - order at least 14 working days before the event day
2. Receive quotation email
Receive the quotation from the vendor via email with details of the date, time, venue, chosen menu, etc.
3. Confirm Your Order with PR Number
Confirm your order by replying to the quotation email with a PR number.
If a PR number is not provided, your order will not be confirmed.
How to submit a PR in the finance system (for support with PRs email sharedservices@iskl.edu.my)
4. Event Catering Delivery
Vendor processes the order, sets up the venue and the catering is delivered for the event.
5. Invoicing and Cost Adjustment
Vendor will email an invoice to you and cc procurement (procurement@iskl.edu.my). If the final invoice is a different price than the quote (because of changes since original ordering), you will need to resubmit the PR with the updated cost to get approval for the new price.
6. Payment
ISKL Finance processes the PO and payment is sent to the vendor.
7. Record Catering Order
The food service vendor will record the catering order and details in the shared space so payment status can be confirmed and followed up with if necessary.