CATERING

ISKL Catering Process

To place catering or tableware requests, click here

Please check the ISKL catering SOP for details about food and non-food catering process.

Food catering services refers to providing food and beverages for events, parties, or gatherings. It includes planning, preparing, transporting, serving and cleaning up food and beverages according to the requirements and preferences of the event organizer.

Non-food catering services refers to requesting for plates, cutlery, or other food service equipment. You may refer here for more details.

1. Place order (For food catering services)

Ormond Event Catering Order Form/ Ormond menu/ Canape menu

Sodexo Event Catering Order Form / Sodexo menu

Event lead times

Small/ Medium event (1-50 pax) - order 2 working days before the event day
Large event (above 50 pax) - order at least 14 working days before the event day

2. Receive quotation email

Receive the quotation from the vendor via email with details of the date, time, venue, chosen menu, etc.

3. Confirm Your Order with PR Number

Confirm your order by replying to the quotation email with a PR number.
If a PR number is not provided, your order will not be confirmed.
How to submit a PR in the finance system (for support with PRs email sharedservices@iskl.edu.my)

4. Event Catering Delivery

Vendor processes the order, sets up the venue and the catering is delivered for the event.

5. Invoicing and Cost Adjustment

Vendor will email an invoice to you and cc procurement (procurement@iskl.edu.my). If the final invoice is a different price than the quote (because of changes since original ordering), you will need to resubmit the PR with the updated cost to get approval for the new price.

6. Payment

ISKL Finance processes the PO and payment is sent to the vendor.

7. Record Catering Order

The food service vendor will record the catering order and details in the shared space so payment status can be confirmed and followed up with if necessary.

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