Effective September 26th 2023, it is required for all staff to use 2-Step Verification(MFA)

Helpdesk
Knowledge Base

This site is to provide links to articles, how to videos, tips'n'tricks, and general tech info.
If further assistance is needed on any device or application please email helpdesk@isd31.net

Select a category to expand.

Do you have alot of questions or want to learn how to use something?
Schedule an Appointment with our Bemidji Technology Integration Specialist

Chrome/Google Apps

Accessing your Google Account
Link Google Classroom and Skyward
Share Your Screen in a Meet
How to schedule a Resource Calendar (IE Lab, Chromecart, or area).
Change Gmail Inbox View
Filter Emails as Not Spam
How to make PDFs open in Chrome
Clear Cache (BrowsingData) in Chrome
Backup Files to Google Drive(Browser)
Chrome Extentions and Google Add-Ons
Using Bookmarks in Chrome
No Sound on Certain Sites
No Camera/Microphone on Certain Sites
Teachers Guide to Substitute Shared Drive
Creating a Shared Google Drive
Google Aks for MFA Everytime
Disconnect an App
Google Drive For Desktop

Skyward

Logging into Skyward Student
Logging into Skyward Finance (Employee)
Logging into Skyward Finance (Employee) on mobile device
Forgot your Employee Access Login or Password
Lunch counts not showing on attendance page
Skyward Mobile App/Authentication (video)

MacOS(MacBook or Mac desktop)

Connecting to ISD31_Net wifi
Using HotCorners
How to change your password on your Mac
How to setup TouchID/Fingerprint
How to Present a Microsoft Slideshow on one screen while working on another
Mirror a Mac screen on Apple TV
Google Drive Desktop(MacOS)*
Installing Apps
Changing Sound Output
Change Display Settings
Different Ways to Screenshot
Changing Default Apps
Screen Recording with QuickTime

iPad/AppleTV

Mirror iPad to Apple TV(doc)
Mirror iPad to Apple TV(video)
Using Numbers as a Whiteboard(video)
Installing Apps
Apple TV Remote Not working

Printing

How to add a printer to your Mac
How to Send a Fax
Printing to the PaperCut Copier/Printer
Resetting PaperCut Printer Password
Printing from Chromebook as Staff
Print Release(PaperCut/MobilityPrint) for Staff on Chromebook
How to Select Other Printer Options
Troubleshooting Printing Issues

Classroom Chromebooks

Chromebook TIPS Shortcuts - PRINTABLE
Changing Display Settings to use a Chromebook with a Projector
Hard Reset on Chromebook
How to Update a Chromebook(Slideshow)

LightSpeed Classroom Management

Lightspeed Setup Tutorial
Removing Classes
Teacher Training Videos
Class Schedules
Manually Adding Students
Merged Classes(Slideshow)
Merged Classes(Video)
Merge Classes Detail

SMART Board/Notebook

SMARTNotebook/SMART Ink Not Working after installing.
SMART Orientation/Realignment

Promethean boards

Promethean Board Screenshare
Playing Sound through Promethean from Mac
Volume Level Issues on Promethean
Displaying Macbook on a Promethean board

Misc

MCA Training Website Error
Connect to ISD31 Wifi on Cell Phones
Enrolling in Self Service (for changing password).
Changing your Password
CrisisGo
- CrisisGo Notification Settings
Email and Phishing Tips

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HelpdeskKnowledge Base

Do you have alot of questions or want to learn how to use something? Schedule an Appointment with our Bemidji Technology Integration Specialist