Updating will completely wipe your computer
Back up all of your files to the google drive or a flash drive - Desktop, My Documents, Favorites, etc
Take note of what programs you have installed and will need to re-install after your computer is updated. Examples below
Promethean Board - ActivDriver and ActivInspire (available on FLASH DRIVE to re-install)
Smart Board - Smart Notebook (let me if you have SMART Notebook installed) (available on FLASH DRIVE to re-install)
Take note of what printer(s) you have installed and what drivers or software will be needed to re-install your printer(s) after your computer is updated
Office Desktops only - have your DOE email credentials available so I can re-install the Outlook Desktop Application