Privacy Policy

Privacy Policy

Objective

This Privacy Policy outlines the collection, use, disclosure, and protection of personal information of individuals interacting with JB Services. We are committed to safeguarding your privacy and ensuring compliance with the New Zealand Privacy Act 2020 (the Act).

Compliance with the Privacy Act 2020

JB Services adheres to the principles and requirements set forth in the New Zealand Privacy Act 2020. Personal information refers to any information that can identify an individual (a natural person). This policy does not limit or exclude any of your rights under the Act. For more information about the Act, please visit Privacy Act 2020.

Collection of Personal Information

We collect personal information about you from the following sources:

• Directly from You: When you provide personal information through our website, registration processes, or any form of contact (e.g., telephone calls, emails).

• Third Parties: Where you have authorized us or the information is publicly available. Whenever possible, we aim to collect personal information directly from you.

Use of Personal Information

Your personal information may be used for the following purposes:

• Identity Verification: To confirm your identity.

• Service Provision: To provide you with our services and products.

• Marketing: To market our services and products to you, including electronic communications (e.g., text messages, emails).

• Service Improvement: To enhance the services we provide to you.

• Pre-Employment Checks: To conduct necessary pre-employment screenings.

• Billing and Payments: To bill you and collect any amounts owed, including processing credit card transactions.

• Communication Response: To respond to your communications, including complaints.

• Research and Analysis: To perform research and statistical analysis on an anonymized basis.

• Legal Protection: To protect and enforce our legal rights and interests, including defending any claims.

• Authorized Purposes: For any other purposes authorized by you or the Act.

Disclosure of Personal Information

We may disclose your personal information to:

• Group Entities: Other entities within the JB Services group.

• Service Providers: Businesses that support our services and products, including those hosting or maintaining IT systems or data centers.

• Credit Reference Agencies: For the purpose of credit checking.

• Law Enforcement and Regulatory Bodies: Police or other parties for pre-employment checks and as required by law.

• Statistical Third Parties: For anonymized statistical information.

• Authorized Persons: Individuals or entities authorized by the Act or other laws, including law enforcement agencies.

• Your Authorization: Any other person authorized by you.

• International Transfers: Service providers located outside New Zealand may hold and process your personal information, such as through cloud storage.

Protection of Personal Information

We take reasonable steps to protect your personal information from loss, unauthorized access, misuse, or disclosure. This includes implementing appropriate security measures to safeguard your data.

Accessing and Correcting Your Personal Information

Under the Act, you have the right to:

• Access: Request access to your readily retrievable personal information held by us.

• Correction: Request corrections to your personal information if you believe it is inaccurate or incomplete.

To exercise these rights, please contact us at privacy@jbservices.nz. Your request should include evidence of your identity and details of the information you wish to access or correct. We may charge reasonable costs for providing copies of your personal information or making corrections.

Internet Use

While we strive to maintain secure internet connections, providing personal information over the internet carries inherent risks. Please note:

• Public Posting: If you post personal information on our website’s message boards or chat rooms, it becomes publicly available.

• External Links: Our website may contain links to external sites. These sites have their own privacy policies, and we recommend reviewing them before providing any personal information.

• Cookies: We use cookies to monitor your use of our website. You can disable cookies through your browser settings; however, this may limit your ability to use certain website features.

Policy Review

This Privacy Policy will be reviewed every three years to ensure it remains current and compliant with applicable laws and regulations.

Publication Date

January 2025

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

JB Services
Email: privacy@jbservices.nz