Spybike Topcap

Installing Your Tracker

Please see the instructional videos on the website under Support -> Spybike Bicycle headsets and steerer tubes come in many different varieties. We cannot 100% gaurauntee that the tracker will fit your bicycle. If you find it does not fit, we offer a money-back returns policy. Simply send it back to us and we will refund your money.

Installing into a steel or aluminium steerer

  1. It is necessary to drive the star but further down the steerer tube. With the tracker you will have received a long hex bolt. We will use this special bolt to position the star nut
  2. Position the M6 nut on the long bolt so it matches where the M6 nut would be on the tracker
  3. Check that the Spybike will fit into the tube.

The tracker is 23.5mm diameter and 110 mm in length

Length. Check that the Spybike tracker is likely to fit into your steerer tube

  1. If you have a carbon fibre bicycle or a bicycle with an expanding headset plug, then remove this and insert the tracker. This will tell you if it fits straight away
  2. If you have a steel or aluminium steerer tube then first check the length of the tube. It should be a minimum of 250mm in length. Most steerer tubes are butted at the bottom (they have thicker walls at the bottom). We need to ensure there is enough room for the tracker without it getting stuck in the steerer tube.

Installing into a steel or aluminium steerer

  • It is necessary to drive the star but further down the steerer tube. With the tracker you will have received a long hex bolt. We will use this special bolt to position the star nut
  • Position the M6 nut on the long bolt so it matches where the M6 nut would be on the tracker
  • Screw the long bolt firmly into the star nut until it locks against the M6 nut
  • Using a hammer or mallet, tap the star nut down the steerer tube until the top of the bolt is level with the stop of the steerer

At this point you could now replace your original top cap. You can use the long bolt with your original top cap to preload your headset if you need to adjust it

You can now insert the Spybike tracker into the steerer tube. (See video). You may need to make some small adjustments to make sure it is correct. Try not to push the star nut down too far as they will not come back up and typically have to be pushed right out the bottom of the steerer

Setting Up Your Tracker

We need to do several things to make sure your tracker is set up and ready to use. Please follow these instructions

Adding your SIM card

Open the tracker by unscrewing the nut at the base of the plastic tube. The plastic cap will then slide out approx 5mm. It can then be rotated and removed completely.

  • Remove the battery and ensure it is charged. Your tracker will have come with a charger for 16340 batteries. The battery should be charged against the 3.7V setting.
  • Gently slide the card out of the tracker. You will see a SIM card holder on the side of the card
  • Insert your SIM Card into the holder and slide it closed. Then replace the battery and re-secure the plastic cap. Note the battery orientation symbol on the cap. The battery should be this way around.

There are videos of this process on the Support pages

  • With your tracker, you will have received a small plastic keyring. Wave the keyring across the top of the tube. You should see a light come on briefly inside the tracker.

Whenever you do this, the tracker will wake up and connect to the mobile phone (GSM) network. It will stay connected for 5 mins. This is useful for sending the tracker configuration texts.

*Important If you do not first wake the tracker up before sending it texts then it will not reply to them immediately.

Configuring/Setting up the SIM

Please note that the set up instructions vary depending on whether you are using the SIM card supplied with your Spybike or if you are using a SIM that you have sourced yourself. If the latter, please choose the other instructions at Spylamp2 - Third Party Sim

You can set up the tracker using either the www.spybike.com tracking page or by download the spybike app (IOS and Android app stores)

  1. Open the app/website and choose [Register] to create a new account and log in
  2. Remove the SIM card out of its card and take a note of the long ICCID number written on the SIM (see image above)
  3. Go the the [Trackers] tab of the the Spybike tracking portal or the [Settings] tab on the Spybike mobile app
  4. Click [Add Auto] on the website or [Add] -> [Add Wizard] on the mobile app
  5. Enter the ICCID number from the SIM card (step 2) and press [NEXT>>]
  6. Reset the tracker by pressing the small gold ‘reset’ button under the lens
  7. Wait a few minutes for the tracker to restart
  8. Go to the [Trackers] page and click “refresh”. You should see your Spybike appear there
    • The SIM card will enable and 1 month’s free credit will automatically be added to your account for use with your Spybike .
  9. Select the tracker and click ‘Edit’. You can now enter your email address. You can enter your phone number optionally if you want the tracker to send you SMS. We recommend just using email and mobile app push messaging since these are free and just as fast as SMS on a modern phone.
    • If you do want to enter your number you need to do it in the international format including your country code. eg. if your mobile number was 0123456789 and your country code is +34, then enter your number as +34123456790.

Checking your Spybike can connect to the network

Now we need to check that Steps 1-9 above have resulted in your Spybike being correctly configured.

  1. Reset the Spybike , by removing and replacing the end cap
  2. Wait 90 second

Obtaining the location of your Spybike .

  1. Go outside and turn the activate the tracker (wave the keyring over the top of the tracker briefly so you see the blue light appear)
  2. Wait 30 seconds for it to connect to the GSM network.
  3. On the tracking page, click [Configure] and send a command to the Spybike. Send the command "whereareyou" (Use the commands tab on the mobile app if you are using the Spybike SIM)
  4. Spybike will send back a reply message, acknowledging your request and then attempt to obtain a GPS lock and return its coordinates. This will take between 15 secs and 5 mins depending on view of sky and number of satellites visible.
    • If your Spybike obtains a GPS lock, it will send a message with its latitude and longitude, which you can enter into google maps, and also a hyperlink which you can click through on a smart phone to take you directly to your Spybike position.
    • If the tracker cannot obtain a GPS lock then it will return a less accurate location based on GSM triangulation. Many things can affect the ability to obtain a GPS lock but most important is the view of the sky. The tracker will work inside small buildings but dense materials like brick or steel will affect performance. In this case you will be sent a link that gives the position based upon the nearby mobile phone towers. This is only accurate to within a few hundred meters but will give you an indication of where the tracker is until it can obtain a GPS lock.
  5. From the [Configure] page, send the command settings It will respond with a text showing some of its common configuration settings. Among these are its unique IMEI code (device ID). Note this number down.
  6. Now send the tracker the command upload.
    • The tracker will respond and then obtain its GPS location and upload it to www.spybike.com.
  7. Go to the “Tracking” page at spybike.com and select your tracker. You will see your tracker on the map!

*NB : Please note that during the normal operation of the tracker you do not need to send it messages. These setup messages is just used for testing and configuration during this initial setup process. All you should need to do for daily operation is arm and disarm the tracker using the on/off button

Now you have successfully configured your Spybike , you can now learn more about Spybike other functions.

Controlling your Spybike

There are 2 ways to control your Spybike :

  1. Directly using the hardware (resetting, on/off arming and disarming only)
  2. Remotely using the web tracking platform at Spybike.com.

On the [Tracking] page you can send commands to your tracker. These are SMS messages that are sent from our server to Spybikethat are useful during setup and to arm/disarm remotely.

Arming Spybike's Vibration sensor

  • The tracker contains a vibration sensor. This is useful when you want to lock your bicycle up somewhere and want to be notified if anyone touches it.
    • To arm the tracker. Hold the keyring over the rubber plug for 5 seconds. The cap will glow during this time. When you remove the keyring, the tracker will flicker. It is now armed
    • To disarm the tracker. Hold the keyring over the rubber plug for 5 seconds. The cap will glow during this time. When you remove the keyring, the tracker will flash slowly. It is now disarmed You can also arm and disarm the tracker by sending it the SMS text messages arm and disarm. Note that these will not be received until the next time the tracker wakes up. There are videos of this process on the Support pages
  • When the Spybikeis ‘armed’, prolonged motion will cause it to wake up, send you an an SMS message/email to the phone/mobile push notification that you chose in Section 5 of the configuration process . When ‘armed’ and the Spybike detects movement, it will begin uploading its location to the “Tracking” section at www.spybike.com at regular intervals. It will do this until 5 minutes after the vibrations stop.
  • What if you park your bike and forget to arm your Spybike? Don’t worry, you can also activate the vibration sensor remotely - see the section below for details.
  • It is best not to rely on SMS messages to obtain your bicycles position. These are not always reliable and your tracker may be "asleep" when you attempt to contact it. It is best to rely on the vibration sensor. Simply arm your tracker when you lock up your bicycle and disarm it when you unlock it. This way, you will be notified by SMS if your bicycle is moved while you are away and then tracking will commence.

Resetting the Tracker

Remove and replace the end cap

Controlling your Spybike Remotely

During the day to day use of your Spybike, you will not need to to send commands to your Spybike.

Just arm and disarm it using the on/off button (via the keyring as above)

However occasionally you may need to change settings. You can do this by going to the [Trackers] page on spybike.com by clicking the [Configuration] tab or by using the mobile app

It is important to note from the outset that to save battery life, Spybike is not normally connected to the mobile network

Spybike will not receive your SMS messages immediately unless you ‘wake it up’ by using the keyring.

If you are not physically with your Spybike, please note that Spybike periodically ‘wakes up’ every 6 hours and will check to see if it has received any commands.

If no commands have been received, it will stay awake for 5 minutes and then it go back to ‘sleep’ to conserve battery life. This awake period is extended by 5 minutes every time a command is received. You can customize all these time periods by sending commands to your Spybike but we recommend the defaults.

Arming/Disarming remotely

You can click on the [Configuration] tab and click [Arm]. This means that if the worst happens, and your bicycle got stolen and you forgot to activate your Spybike , you are still able activate it and find its location. You should note though that this is not as reliable as using the hardware directly to arm because SMS messages may be delayed or lost. Also they will not be received until the next wake up (trackers wakes every 6 hours to check for messages)

14. Common commands

whereareyou - Send me the current GPS location

settings - Send you common settings as stored in tracker memory

gprssettings - Send you common network settings as stored in tracker memory (APN, User etc)

reset - Reset to factory settings.

setwakeup - How often should the device wake. i.e. setwakeup 6 hours

setwaketime - How long the tracker stays connected after waking setwaketime 5 mins

setstatus - How often the tracker should 'check in'. i.e. setstatus 1 days

checkbattery - How much charge does the battery have left

arm/disarm - Turn the vibration sensor on or off

upload - Upload the GPS location once to the website

UPPER or lower case is not important but ensure there are no leading or trailing spaces

The setwakeup, setwaketime and setstatus messages are denominated in seconds, minutes, hours or days. e.g. setwakeup 6 hours, setwaketime 5 minutes, setstatus 7 days (or you can abbreviate setwakeup 6 h, setwaketime 5 m, setstatus 7 d).

We have listed all the commands (including some less common commands) at the end of this manual in the Appendix.

15. If the tracker is stolen

If your bicycle is stolen and the tracker was armed, you will receive a message to your phone as soon as vibrations are detected (if you have not activated the vibration sensor, you should go to the configuration page and click the [Arm] button).

The Spybike will then obtain a GPS lock and begin uploading its location to the online tracking service. By default, it will upload its location every 20 seconds.

You can look on the website and you will see a red line leading from where your bicycle was stolen to where it was taken to.

The Spybike will continue to upload its location until 5 minutes after vibrations have stopped. So, if your thief gets home and puts the bicycle in the garage, 5 minutes later, it will then go back to sleep.

If the thief then rides your bike again tomorrow, you will receive another text, notifying you that it is on the move and then it will start tracking again. This will continue each time the thief uses your bike.

This is useful in case your bicycle is taken to a block of flats or placed somewhere where it cannot get a clear GPS signal and you are unable to pinpoint exactly where it is. The next time they ride your bike, you are notified straight away and you will be able to see where they go.

While the bike is not moving (asleep) it will enter low power mode and can last like this for weeks or months depending on the battery remaining.

If you send the tracker a SMS while it is asleep, it will respond to the text the next time it wakes or the next time the thief moves the bike or uses the bike light.

*NB : The tracker is completely disconnected from the mobile network until it wakes up.

16. Responding to messages

SMS text messages (sent via the website) are sometimes not responded to straight away for a number of reasons :

  • The Spybike will respond to SMS messages (sent via the [configuration] page) if it is connected to the network.
  • Using the default settings, the Spybike will stay connected to the network for 5 mins after it wakes up (either from timer, button press or vibration sensor). It will respond to SMS messages during this time but afterwards will go back to sleep and disconnect from the network. It does this to maximize the battery.
  • If an SMS message is sent to the tracker while it is not connected to the network then it should receive this message the next time it connects. How this occurs is dependent on your local network provider. Most send through missed SMS messages within 30 seconds of connecting but sometimes it can takes several minutes. This varies between networks and current network load.
  • Sometimes SMS messages are not delivered immediately by the networks. This may be due to network congestion. Occasionally it can be hours before they arrive, although this is unusual. If in doubt, just send the message again.

*NB an easy way to ensure the tracker is connected when you want to change its configuration is to switch the light on and off. Wait 30 seconds to ensure that the tracker has connected to the network and then send it a SMS. When the message arrives the small green LED light will blink once.

Always check you have credit on your SIM card

17. Flashing the light

You can send the SMS command flash to flash the light. This may be useful to test the tracker and even to find it in the dark. It is also a good way to check if the Spybike is receiving your SMS even if it is not replying (ie you have no credit on your SIM card)

18. Battery

The tracker contains a lithium ion battery. This battery, when fully charged, should be enough to run the tracker for months. It is best to keep it well charged.

There are a number of factors which affect battery life, including how much tracking you do, the network signal strength and the wakeup interval. See the Spybike section on the website setup page for more details.

You can see how much battery is left with the command checkbattery

  • The tracker will stop working at 3.35 volts
  • You will receive a low voltage warning at 3.5 volts
  • Over 4 volts represents a full charge

If the battery is below 3.35 v and you attempt to switch the light on, the light will flicker and switch back off. It is time to charge the battery. Please use the charger provided.

Replacement batteries are available to purchase from www.spybike.com

19. Using the tracker as a light

You can use the tracker as a light like a normal bike light. Please note that will use more battery. You can check your battery level online on the tracking page (Choose battery view) or by sending the SMS checkbattery to your Spybike .

20. Downloading new software

The tracker can download new software from the online web server. This is useful for upgrading the tracker, fixing issues and making enhancements.

To download the latest version, send the text download

To download a specific version, send the text like download 1.3.0.1 (the version you want)

You can also download new software using the reset button and the light button.

  1. Hold the light button down.
  2. Now click the reset button (gold button under the cover) and release while keeping the light button down.
  3. Keep the light button down for a further 5 seconds until the tracker flashes.
  4. It will now start downloading.

Downloading takes approximately 5 minutes during which time the light will flicker and flash to indicate it is working. After it has finished, send the text settings to check the version that is running.

21. Support

Please send emails to support@integratedtrackers.com

22. Appendix list of all SMS commands for Spybike

whereareyou - Send me the current GPS location

settings - Send you common settings as stored in tracker memory

gprssettings - Send you common network settings as stored in tracker memory (APN, User etc)

reset - Reset to factory settings.

setwakeup - How often should the device wake. i.e. setwakeup 6 hours

setwaketime - How long the tracker stays connected after waking setwaketime 5 mins

setstatus - How often the tracker should 'check in'. i.e. setstatus 1 days

checkbattery - How much charge does the battery have left

arm/disarm - Turn the vibration sensor on or off

upload - Upload the GPS location once to the website

help - Send me some common commands to remind me

setstatusmode- ALL, WEB or SMS. Do you want a daily upload, SMS or both (default both)

flash - Flash the light

networkinfo - Send me local cell information for my mobile tower. Useful when you can get a GPS lock

cellinfo - Send me local cell information for all surrounding mobile towers. Useful when you can get a GPS lock

setdebug on/off - Causes the tracker to flash when it receives a text. Only for testing

setsensitivity - (3-30). 3 = highest sensitivity, 30 = lowest. Default = 6 ie setsensitivity 6

GPRS tracking commands (these are commands relating to your tracker connecting to the network)

setgprsinterval - Set the time in between tracking positions. ie setgprsinterval 20 seconds

download - Download a new version of firmware to the tracker ie download latest

These instructions are valid for the tracker at the time of writing. You can download new versions of software to your tracker from time to time when they are released. Because of this, specific functions may be added or changed.