Spybike Seatpost

Seatpost tracker

The seatpost tracker will come with a white SIM card supplied. This is a global multi-network SIM card supplied by integrated trackers that you can top up online at www.spybike.com or via mobile app. You can replace this with your own SIM card from a local store or you can use this SIM. The spybike SIM tariff costs approx USD5 dollars / month on a prepay basis (no contract) with data included. In some countries you can get a cheaper deal but in most countries this is very cheap.

Whats in the box

Inside you should find

  • Black seatpost.
  • Black metal clamps (an upper and lower part. The large upper part contains the tracker)
  • USB cable
  • White Spybike SIM card
  • 2 metal M5 bolts with and nuts

Charging the Tracker

The tracker will come with a USB cable. Plug this into a phone charger or computer to charge the tracker. (Phone chargers will charge much faster than plugging into a computer). Approximately 3 hours should be sufficient but overnight is best.

Resetting the Tracker

Beside the USB plug you can insert a paper clip and there is a small reset button. Pressing this will reboot the tracker. It will also cause the tracker to show the green connection LED light so that you can check your network connection. The green light should go off after a short time and that means the tracker is connected to the network. If it starts to flash every 4 seconds, then the tracker could not connect.

Configuring/Setting up the SIM

  1. Go to the www.spybike.com tracking page and register for a new account and log in
  2. Take a note of the long ICCID number written on the SIM card that came with your tracker
  3. Go the the [Trackers] tab of the the Spybike tracking portal
  4. Click [Add Auto]
  5. Enter the ICCID number from the SIM card (step 2) and press [NEXT>>]
  6. Reset the tracker by pressing the reset button (see above image) or by disconnecting and reconnecting the plug
  7. Wait a few minutes for the tracker to restart and then refresh the [Trackers] page. The SIM card will enable and 1 month’s free credit will automatically be added to your account for use with your Spylamp.
  8. Go to the [Trackers] page and click “refresh”. You should see your Spylamp appear there
  9. Select the tracker and click ‘Edit’. You can now enter your email address. You can enter your phone number optionally if you want the tracker to send you SMS. We recommend just using email and mobile app push messaging since these are free and just as fast as SMS on a modern phone.
    • If you do want to enter your number you need to do it in the international format including your country code. eg. if your mobile number was 0123456789 and your country code is +34, then enter your number as +34123456790.

Checking your Spybike can connect to the network

Now we need to check that Steps 1-9 above have resulted in your Spybike being correctly configured.

  1. Reset the Spybike , by pressing the reset button as in the above image or by disconnecting and reconnecting the plug
  2. A small green network indicator light will come on. Wait 90 seconds

If the light goes off then the Spybike has connected to the network successfully, and is ready to be used.

If the light starts to flash regularly at 4 second intervals then the Spybike could not connect. If this happens, we suggest that you try the steps 1 and 2 above, and see troubleshooting section below for more tips on page.

Obtaining the location of your Spybike.

  1. On the tracking page, click [Configure] and send an SMS message to the Spybike . Send the command "whereareyou"
  2. Spybike will send back a SMS message, acknowledging your request and then attempt to obtain a GPS lock and return its coordinates. This will take between 15 secs and 5 mins depending on view of sky and number of satellites visible.
    • If your Spybike obtains a GPS lock, it will send an message with its latitude and longitude and a link you can click to take you to the position in Google Maps
    • If the tracker cannot obtain a GPS lock then it will return a less accurate location based on GSM triangulation. Many things can affect the ability to obtain a GPS lock but most important is the view of the sky. The tracker will work inside small buildings but dense materials like brick or steel will affect performance. In this case you will be sent a link that gives the position based upon the nearby mobile phone towers. This is only accurate to within a few hundred meters but will give you an indication of where the tracker is until it can obtain a GPS lock.
  3. From the [Configure] page, send the command settings.
    • Spybike will respond with a text showing some of its common configuration settings.
  4. Now send the tracker the SMS upload.
    • The tracker will respond and then obtain its GPS location and upload it to www.spybike.com.
  5. Go to the “Tracking” page at spybike.com and select your tracker. You will see your tracker on the map!

*NB : Please note that during the normal operation of the tracker you do not need to send it messages.

These setup messages is just used for testing and configuration during this initial setup process.

During day to day operation of the tracker you do not need to do anything. It just arms when it is outside the bluetooth range of your phone

Sending commands

If you are using the Integrated Trackers SIM card then you can send commands to the tracker from the [Trackers] page by clicking the [Configuration] tab or using the mobile app. If you are using your own local SIm card then you can send the tracker commands by sending it SMS messages from your phone to the phone number of the SIM card you inserted.

Bluetooth

The tracker uses bluetooth pairing to recognize you (your phone). If you ride your bike with your mobile phone with you, then the tracker will not alert and track. If you ride your bike without your phone then the tracker will alert (send email / mobile app alert) and start to track.

Bluetooth pairing

On your mobile phone, enable bluetooth and make your phone visible via bluetooth.

Restart the tracker either using a paperclip and the reset button or by disconnecting and reconnecting the battery.

You should receive a message on your phone asking if you want to pair, say yes.

Arming/Disarming the Tracker

You can disarm the tracker using the "disarm" command (either SMS message or via website or mobile app). It will not track in this mode.

If the tracker is stolen

If your bicycle is stolen and the tracker was armed, you will receive a message to your phone as soon as vibrations are detected (if you have not activated the vibration sensor, you should go to the configuration page and click the [Arm] button).

The Spybike will then obtain a GPS lock and begin uploading its location to the online tracking service. By default, it will upload its location every 20 seconds.

You can look on the website and you will see a red line leading from where your bicycle was stolen to where it was taken to.

The Spybike will continue to upload its location until 5 minutes after vibrations have stopped. So, if your thief gets home and puts the bicycle in the garage, 5 minutes later, it will then go back to sleep.

If the thief then rides your bike again tomorrow, you will receive another text, notifying you that it is on the move and then it will start tracking again. This will continue each time the thief uses your bike.

This is useful in case your bicycle is taken to a block of flats or placed somewhere where it cannot get a clear GPS signal and you are unable to pinpoint exactly where it is. The next time they ride your bike, you are notified straight away and you will be able to see where they go.

While the bike is not moving (asleep) it will enter low power mode and can last like this for weeks or months depending on the battery remaining.

If you send the tracker a SMS while it is asleep, it will respond to the text the next time it wakes or the next time the thief moves the bike or uses the bike light.

*NB : The tracker is completely disconnected from the mobile network until it wakes up.

Battery

The tracker contains a lithium ion battery. This battery, when fully charged, should be enough to run the tracker for months. It is best to keep it well charged.

There are a number of factors which affect battery life, including how much you use the light, the network signal strength and the wakeup interval. See the Spybike section on the website setup page for more details.

You can see how much battery is left with the command checkbattery

  • The tracker will stop working at 3.35 volts
  • You will receive a low voltage warning at 3.5 volts
  • Over 4 volts represents a full charge

If the battery is below 3.35 v and you attempt to switch the light on, the light will flicker and switch back off. It is time to charge the battery. Please use the charger provided.

Replacement batteries are available to purchase from www.spybike.com

Responding to messages

SMS text messages are sometimes not responded to straight away for a number of reasons :

  • The Spybike will respond to SMS messages (sent via the [configuration] page) if it is connected to the network.
  • Using the default settings, the Spybike will stay connected to the network for 5 mins after it wakes up (either from timer, button press or vibration sensor). It will respond to SMS messages during this time but afterwards will go back to sleep and disconnect from the network. It does this to maximize the battery.
  • If an SMS message is sent to the tracker while it is not connected to the network then it should receive this message the next time it connects. How this occurs is dependent on your local network provider. Most send through missed SMS messages within 30 seconds of connecting but sometimes it can takes several minutes. This varies between networks and current network load.
  • Sometimes SMS messages are not delivered immediately by the networks. This may be due to network congestion. Occasionally it can be hours before they arrive, although this is unusual. If in doubt, just send the message again.

*NB an easy way to ensure the tracker is connected when you want to change its configuration is to switch the light on and off. Wait 30 seconds to ensure that the tracker has connected to the network and then send it a SMS. When the message arrives the small green LED light will blink once.

Always check you have credit on your SIM card

Downloading new software

The tracker can download new software from the online web server. This is useful for upgrading the tracker, fixing issues and making enhancements. This will replace the program that the tracker runs.

To download the latest version, send the text download

To download a specific version, send the text like download 4.3.0.1 (the version you want)

Downloading takes approximately 5 minutes during which time the light will flicker and flash to indicate it is working. After it has finished, send the text settings to check the version that is running.

Generally it is not recommended to attempt download new software unless there is an issue.

Common commands

whereareyou - Send me the current GPS location

settings - Send you common settings as stored in tracker memory

gprssettings - Send you common network settings as stored in tracker memory (APN, User etc)

reset - Reset to factory settings.

setwakeup - How often should the device wake. i.e. setwakeup 6 hours

setwaketime - How long the tracker stays connected after waking setwaketime 5 mins

setstatus - How often the tracker should 'check in'. i.e. setstatus 1 days

checkbattery - How much charge does the battery have left

arm/disarm - Turn the vibration sensor on or off

upload - Upload the GPS location once to the website

UPPER or lower case is not important but ensure there are no leading or trailing spaces

The setwakeup, setwaketime and setstatus messages are denominated in seconds, minutes, hours or days. e.g. setwakeup 6 hours, setwaketime 5 minutes, setstatus 7 days (or you can abbreviate setwakeup 6 h, setwaketime 5 m, setstatus 7 d).

We have listed all the commands (including some less common commands) at the end of this manual in the Appendix.

Support

Please send emails to support@integratedtrackers.com

Appendix list of all SMS commands

whereareyou - Send me the current GPS location

settings - Send you common settings as stored in tracker memory

gprssettings - Send you common network settings as stored in tracker memory (APN, User etc)

reset - Reset to factory settings.

setwakeup - How often should the device wake. i.e. setwakeup 6 hours

setwaketime - How long the tracker stays connected after waking setwaketime 5 mins

setstatus - How often the tracker should 'check in'. i.e. setstatus 1 days

checkbattery - How much charge does the battery have left

arm/disarm - Turn the vibration sensor on or off

upload - Upload the GPS location once to the website

help - Send me some common commands to remind me

setstatusmode- ALL, WEB or SMS. Do you want a daily upload, SMS or both (default both)

flash - Flash the light

networkinfo - Send me local cell information for my mobile tower. Useful when you can get a GPS lock

cellinfo - Send me local cell information for all surrounding mobile towers. Useful when you can get a GPS lock

setdebug on/off - Causes the tracker to flash when it receives a text. Only for testing

setsensitivity - (3-30). 3 = highest sensitivity, 30 = lowest. Default = 6 ie setsensitivity 6

GPRS tracking commands (these are commands relating to your tracker connecting to the network)

setgprsinterval - Set the time in between tracking positions. ie setgprsinterval 20 seconds

download - Download a new version of firmware to the tracker ie download latest

These instructions are valid for the tracker at the time of writing. You can download new versions of software to your tracker from time to time when they are released. Because of this, specific functions may be added or changed.