Timesheet Process

Timelines/ Tasks for Agencies 

Agencies will monitor ACP attendance and no shows Daily.

ALL timesheets must be approved by Agency every Monday at 5pm central

Clients will approve the timesheets by Agency every Tuesday at 5pm central

Client Operations will send each agency a billing summary with approved hours and charges before the agency sends Flex the bill.  The summary will include a PO number for agencies to include on their invoice.

Agencies will send the final invoice to purchasing@indeedflex.com.

Process for Agency

1. After logging into Agency Portal you will go under “Timesheets”

2. You will select the time frame that you want to approve (the previous work week Monday-Sunday)

3. Agency will filter out “Client” and “Awaiting Approval” to showcase those needing to be actioned

4. Agency will go line by line to ensure the timesheet matches hours worked

   • After review if all hours are accurate select “Submit All”

   • If the “In/Out time” “Paid break time” or “Didn’t work” overall hours work are not accurate, adjust them to match the actual hours worked

*after each adjustment, select submit before moving to the next line

All Timesheet amendments need to be submitted every Wednesday by 5pm central. 

Agencies can submit the form above to reconcile any missed/ incorrect punches. If the agency needs to correct multiple punches they will have to fill out a new form for each query.