Invoice Process 

Timelines/ Tasks for Agencies 

Before agencies send their first invoice: 

Agencies MUST send W-9 and Banking formation to  purchasing@indeedflex.com BEFORE the first agency shift occurs. Otherwise, please expect delayed payment. 

Client Operations will send each agency a billing summary with approved hours and charges before the agency sends Flex the bill. 

Invoice Requirements: 

• Week Ending date

• Client Information (Name, Location - Branch specific if applicable)

• Total hours per worker

• Bill Rate

• PO number (from billing summary)

• PDF & CSV format

Agencies will send the final invoice to purchasing@indeedflex.com by EOD Wednesday for the previous week ending Sunday,

All invoices need to be in PDF and CSV format to be accepted. 

A PDF invoice is required for each client (ex: If an agency has multiple clients they are sourcing for, they would need to submit a PDF file for each client)

INVOICES WILL NOT BE PROCESSED IF MISSING PDF OR CSV.

After an invoice has been received: 

All invoices will be paid NET 30 days unless specified in the agency contract.

The Purchasing department will email the agency a list of rejections and required revisions weekly. If an invoice is rejected, the agency must submit a revised invoice within 7 days of communication. The date on the revised invoice should be the new invoice submission date, not the original invoice date.

On the first of the month, agencies MUST send a monthly aging report to Purchasing@indeedflex.com. 

Invoice PDF

Agencies are encouraged to use their preferred invoice templates to submit invoices. Below is a guide showing what Information is needed. When submitting invoices to Indeed Flex, please separate them by each client. 

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