Maintenance

Report any maintenance issues via the online maintenance request system (see below). Indicate all important information and details in your request, such as location and room number. If it is an emergency, please call Residential Operations between the hours of 9 a.m. and 5 p.m., Monday through Friday, at 516-463-4140. After 5 p.m. and on the weekends, call 516-463-6619 to request emergency maintenance. Refusing entry for scheduled maintenance can result in delays completing the work. See steps below to enter your work order request online.  

Online Maintenance Request  

To enter a work order request online:  

1. Log into your Hofstra Portal at my.hofstra.edu. 

2. Click on the "Applications Tab" in the top right-hand corner. 

3. Select “Work Request.” 

4. Enter a phone number and accurate information with the appropriate building, room number, and room letter (if applicable). 

5. Provide a concise description of the problem. 

6. Click "Save." 

If you have any questions, please call Residential Operations between 9 a.m to 5 p.m. at 516-463-4140.