Locks and Keys

Once a student checks into the residence hall and receives their key(s), they are responsible for them. Students must not lend or otherwise permit others to use their key(s) at any time. Students should not leave their key(s) in their mailbox.

If a student misplaces their key(s), they should contact their resident director to gain access to their room. Resident directors are available weekdays from 9 a.m. to 5 p.m. If it is after 5 p.m. or on the weekend, students should contact the Department of Public Safety at 516-463-6606, and a Public Safety officer will assist the student with gaining access to their room. Students MUST present their Hofstra ID in order to be keyed into their room. It may take Public Safety some time to respond to the call. If after gaining access to their room, the student is still unable to locate their keys, students should visit the Office of Residence Life, Monday to Friday, 9 a.m. to 5 p.m. to complete a Lost/Broken/Stolen Key Form to have new key(s) processed.[JP1] [JC2] [JP3]  Once the new keys are processed, the locksmith will leave a note on the student’s door indicating that the new keys are ready to be picked up from the RA office.

The student will be billed a minimum of $35 per cylinder change and $25 per key. No refunds will be made if the student finds their keys after the lock has been changed. The student is responsible for paying those fees in a timely manner to maintain a $300 housing deposit.