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Technology Resources
Technology Resources
This icon is located on the home screen of your iPad and contains helpsful tips and information about accounts and how to access various resources that are used at DTSD.
Tech Support
Tech Support
This icon is located on the home screen of your iPad and will take you to our ticket submission page. Please make sure you can access the email address used to submit the ticket as that is how we will contact you.
How to get TechNology Help
How to get TechNology Help
If you are having difficulty accessing content shared by your teacher, please email your teacher first and explain the problem.
If your issue continues please submit a ticket by emailing helpdesk@hershey.k12.pa.us or visiting https://hershey.zendesk.com/ and clicking on Submit a Ticket in the upper-right-hand corner.
Make sure to include important information like the students name, service you are having difficulties with, the browser you are using, error messages you are receiving and any additional information that could help the technicians resolve your issue.
We also have a list of frequently asked technical questions available on our Helpdesk website https://hershey.zendesk.com/hc/en-us/categories/360000888773-Student-and-Parent-Resources
If we are unable to resolve your issue remotely through a helpdesk ticket, we will work with you to schedule an on site appointment.
How To Get Technology Assistance.movPage updated
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