Wellbeing and Support |  Lles a Chymorth

EmpowerED by Education

Through collaborative engagement and support, we aspire to empower every parent and carer with the tools, resources, and opportunities they need to thrive personally, support their families, and actively contribute to the holistic growth of our community. EmpowerED stands as a testament to our unwavering commitment to nurturing a strong, supportive network where every individual feels valued, heard, and empowered to shape a brighter future for themselves and their children. 

St Gwladys Church Services | Gwasanaethau Eglwys St Gwladys

St Gwladys’ Church Hall offers a welcoming space for our local community. Thanks to the dedication of staff and volunteers, the Hall is a busy hub with weekly groups and special events throughout the year — there’s something for everyone.

St Gwladys’ Church provides various support services, including:

• Clothing bank

• Household essentials (including electrical items, bedding, and kitchenware)

• Free emergency food bags

🔗Support on Offer | St Gwladys Church

Free Child’s Meal at Morrisons | Pryd Am Ddim i Blant yn Morrisons

At Morrisons cafés nationwide, children under 16 can enjoy a free meal from the kids’ menu with the purchase of any adult meal over £4.50. This offer is available every day, all day.

 🔗 Find your local Morrisons

Period Dignity | Urddas Mislif

Caerphilly County, funded by the Welsh Government Period Dignity Grant, provides free period products to families and young people.

Periods are a natural part of life and should never be a source of shame or disadvantage. Free period products — including reusable and disposable options such as tampons, menstrual cups, period pants, and pads — are available through schools and over 90 locations across the Caerphilly county.

For more information or to request products for your organisation, contact rowler@caerphilly.gov.uk or call 07955 433254.

🔗 Period Dignity | Caerphilly.gov.uk

Within the council, there is a range of services that are providing support to help our communities at this time. You can find a detailed list of these services on the Cost of Living Landing Page on the CCBC website. However, below is a summary of some of the specific cost-of-living support options currently available.

You or the people you support can contact the team via email, telephone or simply text SUPPORT to 07537 414443 and one of the team will contact you directly.

 📞 01443 811490

📧 caerphillycares@caerphilly.gov.uk

🔗 Cost of Living Support and Advice | CCBC

Financial Hardship and Maximising Income | Anawsterau Ariannol a Uwchafu Incwm

If you're experiencing financial hardship, the Welfare Benefits and Cost of Living teams within Housing (Rents) can support you with a wide range of issues. This includes help with accessing additional benefits, grants, and even direct financial assistance. Advisers can also offer guidance on reducing household energy costs and provide access to fuel vouchers.

Fuel Vouchers | Talebau Tanwydd

If you're struggling to top up a pre-payment energy meter, you may be eligible for a fuel voucher. These can be used to quickly add credit to your energy supply in partnership with Citizens Advice.

Foodbank Support | Cymorth Banc Bwyd

The Caerphilly Cares team provides funding and direct referrals to local food banks. The foodbank network spans the entire county borough, and staff can issue foodbank vouchers immediately to anyone in urgent need of food or household essentials.

🔗 Visit the Caerphilly.gov website for more information

Mobile Phones & Data SIMs | Ffonau Symudol a Cherdiau SIM Data

In collaboration with the National Databank, we are offering free SIM cards pre-loaded with mobile data, calls, and texts to support those with limited or no access to the internet.

Eligibility

To receive support via the National Databank with a SIM card or voucher, you must meet the following eligibility criteria:

• Be 18 years of age or older

• Be from a low-income household

You must also meet at least one of the following conditions:

• Have no access or insufficient access to the internet at home

• Have no or insufficient access to the internet when away from home

• Cannot afford your existing monthly contract or top-up

To learn more about this offer or to request a SIM card, please contact the school:

📧 HeoldduComprehensive@sch.caerphilly.gov.uk

📞 01443875531

Housing & Homelessness | Tai a Digartrefedd

If someone is struggling with housing, tenancy issues, or is facing the risk of homelessness, the Supporting People team can provide expert advice. Support includes help with finding accommodation, completing forms, managing debts, accessing benefits, and dealing with eviction notices or rent/mortgage arrears.

Employment Support | Cymorth Cyflogaeth

The Council’s employment team can help residents find work by offering support with CVs, job searching, interview preparation, and access to training. They can also carry out "better off" calculations for anyone concerned about how working may affect their benefits.

Community Connectors | Cysylltwyr Cymunedol

The Community Connectors team helps adults (18+) reduce social isolation and feel more connected to their communities. They help individuals find local groups, meet others with similar interests, and promote independence and wellbeing. If you know someone who may benefit, contact Caerphilly Cares.

Welcoming Spaces | Mannau Croeso

A network of Welcoming Spaces (formerly known as Warm Hubs) is available across the county borough. These spaces offer a warm, welcoming environment — many are free and may include activities, advice, hot food or drinks. Locations include libraries, community centres, church halls, and sports clubs. Get in touch for more details on spaces near you.

Parent & Child Support | Cymorth Rhiant a Phlentyn

Through collaborative support, we aim to empower every parent and carer with the tools and opportunities they need to thrive, support their families, and contribute to our community’s growth. The #EmpowerED initiative reflects our commitment to building a strong support network where all individuals feel valued, heard, and equipped to shape a brighter future for themselves and their children.

📧HeoldduComprehensive@sch.caerphilly.gov.uk

📞 01443 875531

We are committed to empowering every parent and carer with the tools, resources, and opportunities they need to thrive, support their families, and contribute to the wider community. The #EmpowerED initiative reflects our dedication to building a strong, inclusive network where everyone feels valued, supported, and confident in shaping a brighter future for themselves and their children.

Help and Advice from “Give It Time” | Cymorth a Chyngor gan “Give It Time”

Give It Time is a Welsh Government resource that offers practical advice and emotional support for parents and carers. It covers a wide range of topics, including:

• Behaviour and discipline

• Bereavement and loss

• School life and routines

• Social media and bullying

• Co-parenting

• Health and wellbeing

The site includes videos, downloadable advice sheets, and a support page linking to trusted organisations for help with mental health, substance use, and family relationships.

🔗 Children 8 to 12 years

🔗 Children 13+

🔗 Support page 

Online Safety and Digital Wellbeing | Diogelwch Ar-lein a Lles Digidol

Report Remove – Support for Young People

If a young person under 18 has shared or had a sexual image or video of themselves posted online, they can use Report Remove, a confidential tool created by Childline and the Internet Watch Foundation. The service helps young people take back control and get the content removed from the internet safely and quickly.

🔗 Visit Report Remove

Screen Time and Device Boundaries – NSPCC Guidance for Parents

The NSPCC provides advice for parents and carers on setting healthy screen time limits and creating appropriate boundaries for children of different ages. Their guidance helps families make informed decisions about technology use and encourages positive online habits.

🔗 Read NSPCC Advice