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How do I access my courses on Edgenuity?
How do I access my courses on Edgenuity?
Use Classlink/Launchpad on your Chromebook. Direct link
Login using your HCS credentials.
There are two Edgenuity buttons- depending on which Edgenuity course you are enrolled in, make sure you are using the correct button (HCOA vs SIS)
This will automatically log you into Edgenuity and you should see courses to work on.
Notes: At the beginning of the semester/school year, it might take several days for all courses to appear. Just work in the ones you have. Also, any old login credentials you have for Edgenuity from previous years of IA/Summer School will not work!
How do I check my school email?
How do I check my school email?
Use Classlink/Launchpad on your Chromebook. Direct link
Login using your HCS credentials.
There is an Office 365 button with an orange/red background that you can click on.
This will automatically log you into your school email. Check it regularly.
Note: Make sure you are using Office 365 and NOT Gmail for school emails!
What if I am having Chromebook / technology issues and need support?
What if I am having Chromebook / technology issues and need support?
You can put in a ticket to have a tech assist you with a Chromebook problem, or an issue with any online platform the schools use such as logging into your Google account, not being able to login to Classlink, etc.
Be sure to provide up to date contact information like a cell phone number.
Use Classlink/Launchpad on your Chromebook. Direct link
Login using your HCS credentials.
There is a button labeled Incident IQ and it says "Technology Services Help"
This will automatically log you into Incident IQ and allow you to put in a ticket.
Steps for creating a ticket in Incident IQ:
Click "New Ticket" at the top of the screen.
Select a category for what the ticket is about. If it pertains to a user account for a site such as Google, you can then search for that service.
Once you have selected the problem, you will reach a form to fill out. The more information you can provide, the faster you can be helped. Screenshots are great as well and can help diagnose the problem. Provide accurate contact information as well.
A tech will then work on your issue, and contact you via the contact information you gave them, or through the commenting system on your ticket's page.
How do I edit a pdf?
How do I edit a pdf?
You should have an extension called Kami that you can use to edit pdfs, save them, and submit them to your teacher via Edgenuity or Google Classroom. See the tutorial video linked to the left.
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