Student Records Requests

Ordering Transcripts

In accordance with HCPS policy and the Federal Family Educational Rights and Privacy Act, student records are only available to those who have authorization from the student (or the parent, guardian or responsible person if the student is under 18 years of age). If the student is 18 or older, school records will not be released to a parent, guardian or other responsible person without the student’s written consent.

Student records are available through one of two programs, depending on the date of withdrawal or completion. Select the program that corresponds with your anticipated or completed graduation year.

All requests for student records or information must be submitted and paid for online. Fax requests are no longer accepted.

Some Important Information About Student Records

• 2016 graduates and earlier: use Scribbles.

• 2017 graduates and later: use Parchment.

• For employer and third-party verification, use Scribbles.

• Charges will apply when ordering student records for alumni.

• Current June graduates are able to order transcripts from their last school of attendance for free until July 31, following their June graduation. On Aug. 1 or later, students will be charged as alumni.

• Please allow 10 business days to process student record orders.

• Requests for information must be completed online and will be processed during Henrico County Public Schools’ normal business days (Monday-Friday, 8:30 a.m. to 4 p.m.). During the summer, normal business days are Monday through Thursday.

To order transcripts, select from the options below:

For student records of those graduating in 2016 and earlier:

For student records of those graduating in 2017 and after: