"As a result of the trauma and lasting effects that many of our program participants faced because of the pandemic, DESC felt that it was imperative to be more deliberate about incorporating healing and restorative practices into our service delivery model. We had an overwhelming desire to dig deeper and enhance the quality of interaction that we have with our youth program participants. The Healing Centered Restorative Engagement team not only helped us fulfill this desire, but their year-long training turned into so much more, sparking us to find the resources to retain them for a second year!

Along the way, we learned that it wasn’t enough to merely train those who provide direct services.  As we progressed, it became abundantly clear that every person in our organization and partner network, from the parking attendant to the IT helpdesk, everyone needed to experience the transformative lessons derived from HCRE’s training.  We now know that it isn’t enough to merely equip those who work with the most vulnerable. On the contrary, all of our customers – partners, vendors, funders, grantees – everyone deserves to be accepted and appreciated for who they are and what they’ve experienced.

The HCRE training has been invaluable. We’ve developed a newfound respect for those we serve, as well as for each other. Tracy and Jess have empowered us to not only enhance our organizational footprint, but we now feel emboldened to create systems change, spearheading the charge for mental health services to be regarded as essential, starting locally and ultimately at a federal level.  This work is too important to ignore any longer and we are eternally grateful for the vision and guidance that HCRE has afforded us here, at DESC.  I’ve heard many sentiments from our partners who’ve participated in the trainings, and they would definitely agree.  Thank you HCRE! Your efforts are and will continue to change lives.

Ericka Page
Director, Youth Services
Detroit Employment Solutions Corporation/Detroit Youth at Work

"We have been extremely pleased with the extensive knowledge, attention to detail and professionalism of the staff team at HCRE.  Their expertise and willingness to assist us with our grant applications and program evaluations have been simply outstanding and we highly recommend their services for any organization striving for success!”

Murray Davis
Project Director/Program Coordinator
19th District Dearborn Veterans Treatment Court

"Participation in HCRE’s leadership training series was a game-changer for LAHC. The program emphasized the importance of fostering a positive work culture, encouraging collaboration, and nurturing individual growth. The comprehensive workshops equipped LAHC leadership with the confidence and skillset to effectively manage a rapidly growing team. During each session we gained valuable insights into the principles of effective leadership. Tracy and Molly were highly knowledgeable and experienced, providing personalized guidance and support throughout the process!”

Wassim Mahfouz
Executive Director
LAHC-Leaders Advancing and Helping Communities

"Thank you so very much for your time, and your passionate sharing of your knowledge tonight for our Circles group.  I know it was the best presentation we have had to date, and I am sure the networking concepts you taught with such humor, understanding, and a lack of condescension - will stick with all of us for our professional lives…I don't know if we'll be able to ever measure the impact of your talk tonight, but I know it was BIG.  Thank you so very much.”

Chris Barry
Friends in Deed/Networking Presentation

"I really admire all that you do for the youth, the community and those who need our help the most. I will always respect you and your team for all of your knowledge, expertise, leadership, compassion and mentoring”

Patricia Verrill
Neighborhood Services Organization

“Dr. Hall was recommended due to her decades of experience in non-profit and public sector consulting. She helped our board members better understand various elements of fundraising such as building diverse revenue streams from private donor solicitations, grant funds, and government contracts, We were so impressed with her presentation that we will be contracting with her again in the near future to help with our strategic planning.”

Aaron Kinzel
Executive Director
Michigan Association of Reentry Support

“When I enrolled in Dr. Tracy Hall's grant writing course, I understood little about the grant writing landscape and the tools needed to thrive in this area. However, after taking her course, I left with an immense understanding of grant writing, which led to grant awards totaling over $650,000 in my work. Tracy's expertise is unmatched; she is a trailblazer, brilliant teacher, and outstanding public administrator.”   

Brandon Gleaton
Former MPA Student
Program Officer, Spark Justice Fund

“Dr. Tracy Hall is a truly supportive and dynamic career navigation expert. Whether I have questions regarding interviewing or resume writing, need career advice, or I'm seeking some networking guidance, I know I can always rely on her vast experience to point me in the right direction and to give me open and honest answers.”

Aimee Szabo
Vocational Services Manager
Services to Enhance Potential

“Tracy has a passion for DE&I which does not exceed her teaching style; it complements it. She creates an environment where everyone can bring their whole self to class, regardless of their background. As someone who identifies with the LGBTQIA+ community, I appreciated her welcoming guests from underserved communities like mine, to speak in our classes.”

Aubrey Huff
Former Masters in Public Administration Student
Marketing and Events Program Manager, Adolescent Health Initiative

“I became acquainted with Dr. Tracy Hall through her leadership in Public Allies Metro Detroit, and was deeply impacted by my experiences in that program. Tracy’s holistic approach of addressing social inequality via interpersonal and community work challenged my views and changed how I engage with the world, and our work in personal and societal traumas left me better equipped to navigate both my social and professional relationships with empathy and understanding. These tools that I have been given have forever impacted my life; I am thankful for Tracy’s coaching and her contribution to my well-being and professional development as I forge my career in public service, directly due to my experiences with her program.”

Reed Payne
Former Public Allies Metro Detroit AmeriCorp Member

"While it is necessary for workforce development practitioners to understand how their participants, colleagues, and selves may be impacted by trauma and how to engage with a trauma-responsive approach, this is not sufficient. The HCRE model builds upon this foundational knowledge and practices in two ways. First, it evolves from trauma-informed to healing-centered, focusing on proactive, strengths-based, community (versus clinical) approaches. Second, HCRE helps teams and organizations cultivate workplace cultures that support and complement staff’s elevated knowledge of trauma, healing, and resilience. This is a win-win-win for program participants, staff, and organizations. CSW is thrilled to work with Jess and Tracy to help programs participants, staff, and organizations thrive."

Vickie Choitz
Director, Trauma & Resilience at Work Team
Corporation for a Skilled Workforce

“I look forward to coming to these trainings, they are the highlight of my day”

Marc Spight
The Yunion