Step 1: Restart your computer. It's important you follow these steps exactly. Holding the power button down and restarting that way will NOT fix your issues.
Apple Menu > Restart
Uncheck Reopen windows when logging back in checkbox
Click Restart button
Step 2: Try launching the ERB Secure Browser.
If you fixed permissions, reinstalled the ERB Secure Browser and restarted your laptop and the app still doesn't launch email: helpdesk@hardingacademy.us.