See Mrs. Rothmier or Mrs. Kirk for a loaner. You are allowed three checkouts during each quarter of the school year. Once you reach your limit, you may work on a desktop computer in the library. We do not provide loaner chargers.
You need to come to the library as soon as possible. Check-in at the circulation desk and you will be helped to get your device to our technician for repair. You will be given a loaner Chromebook to use while yours is being repaired and this does not count as one of your three checkouts per quarter.
The tech office is located behind the circulation desk in the library. You will enter through the wooden door.
Oftentimes, turning the computer off and turning it back on can solve these issues. Always try restarting first.
Make sure Chrome is updated. On the bottom left hand corner there is a little menu bar. If that bar has an arrow pointing up, click on it. It will ask you if you want to restart to update, click "Yes". Or click on the "Update" button in the upper right corner of your screen.
After that, open Chrome and hit Crtl+H. This will open your browser history. Near the top you should have the option to clear your history, click on that. There will be a little drop down box, make sure you have "the beginning of time". Below that there will be several check boxes. Make sure that the first 4 check boxes have a check mark in them. After that hit "Clear Browsing Data".
Check your wireless settings. Disable the Wi-Fi and then reconnect after 10 seconds. Go to gvr5.net or cars.com to activate the lightspeed page.
If you've lost your Chromebook, or it has been stolen, first make sure you have searched all your classes and your house. Next, come to the LMC Circulation desk and speak with Mrs. Rothmier or Mrs. Kirk. You will be issued a loaner until your Chromebook can be replaced or found. You will also need to file a report with Mr. Bottom and Dr. Smith.
Chargers are $25.00 and can be purchased through the technology office with Mr. Bottom.
If you need access to a website that is currently blocked, talk to the teacher for the class you need it. They will need to submit a Help Desk ticket through Incident IQ.