Laboratory

Introduction

知識管理實驗室 

        本實驗室的特色乃整合知識與資訊管理之教學及研究環境，涵蓋分散式知識文件管理、知識搜尋、工作流程自動化、 Web 與 Mobile 整體解決技術平台等，配合電子化企業與商業智慧等各領域之專業知識之傳授，以實作方式進行教學研究，並將積極成立學習中心、開設相關學程以提供企業界人士進修，並可提升本系所教學與服務之能力。本實驗室功能可分成以下幾點：

• 分散式知識文件管理：包括文件分類、索引、版本控制與歷史紀錄。

• 知識搜尋：包括知識地圖與黃頁，自動追蹤並記錄專家與知識。

• 工作流程自動化：標準化企業工作流程，讓企業容易管理與監控複雜流程，降低維護成本。

• 數位學習：整合知識管理與數位學習，以期達成個人學習與組織學習。

Postgraduates and Graduates

論文名稱

研究生姓名(英)

畢業學年度

1.Effect of Chatbot's Communication Style on Customer's Re-Patronage Intention: Perspective of Attribution, Social Cognitive and Perceived Justice

Maneesai, Tharapat

112

2.Employee Well-Being and Intention to Stay in the Context of Onboarding: Perspectives of Self-Determination and Social Exchange Theories

Changeat, Simon

112

3.Enhancing Self-Regulated Language Trainings for Foreign Professionals in Taiwan: The Role of Engagement, Motivation, and Cognitive Load.

Hsu, I-Ting

112

4.Optimizing Customer Service via Generative AI: Perspectives of Identity Disclosure, Social Presence and Trust on Chatbot

Erlitio, Adrian Hartanto

112

5.Optimizing user experience in hotel chatbot interactions: Perspectives of task characteristics, chatbot efficiency, and service climate

Wang, Yi

112

6.User's Intention to Visit Travel Destination and Their Continuance Usage Intention through the Technology of 360-Degree Panoramas

Chan, Tsai-Yu

112

7.探索虛擬前沿：人工智慧在提升員工福祉與遠端工作投入中的角色

Aulia, Sofia Rizki

112

8.An Empirical Study of Defensive Behaviors on Social Networking Sites: Evidence from the Region of Central Europe

Molnar Gaspar

111

9.An Experimental Study of Shared Purchase Decision Making in the Context of AR-Mediated Online Marketplace: Perspectives of IT Affordance and Mindfulness

Wu, Hou-Ting

111

10.Hidden Figures: A Q Method Study of IT Women's Career Development

Ursula

111

11.Prosocial Behavior and Social Media Affordances Influence the Intention of Subscription: The Mediating Effect of Value Co-creation

Chen, Ri-Kang

111

12.工作環境中多工作業超載之實證研究：量表建構及其對員工生產力之影響

Chao, Tzu-Yi

111

13.線上和線下之間的互動路徑：遊戲化可供性和自我決定的視角

Jenjira Ngamsa-ard

111

14.Citizen's Download Intentions and Defensive Behavior in the Context of Digital Tracing  App During COVID Pandemic Time:  Evidence from Indonesia

Trisna Widyaningtyas

110

15.How Fears of Missing Out Impact on Work-related Social Media Sites Usage and Job Performance during the COVID-19 Pandemic Time? Perspectives of Self-Determination and Job Demands-Resources (Best Editor's Choice for 台大管理論叢與APMR Joint Conference，崇越論文獎)

Rattanahatakarn, Teerachot

110

16.Is it better to give than to receive in the context of user-generated AR contents in electronic commerce? Roles of IT affordance, flow and situated cognition theories

Samuel Hasiholan Silaban

110

17.Reuse it or not, Augmented Reality matters: The Perspective of Senses of Immersion, Product Presence, Personalization and Enjoyment.

Kaewpradub Aphiwat

110

18.Roles of Social Identity and Presence on Donation Intentions in Video Game Streaming: The IT Affordances Perspective

Rahat Boontunjeen

110

19.The Effect of Chatbot Interactional Style on Patronage Intention: The Context of Service Recovery

PARITA ANGSUSINGHA

110

20.The impacts of big data predictive analytics capabilities (BDPA) on firm's sustainable performance

Nguyen Minh An

110

21.A Study in Investigating Sourcing Behavior of Women Health Information in the Context of Social Media: A Quasi-Experiment Approach

Daracha Kullathumneab

109

22.A Study in Investigation the Impacts of Value of Time and Endorsement on Customer Purchase Intentions: A Case of Live Streaming Commerce

Arthita Tantai

109

23.Investigating the Effect of Acute Crisis on the Linguistic Style of Reward-based Crowdfunding Platform Project Narratives: An Integrated Research Framework

Alexander Gwilt

109

24.The Influence of Digital Leadership Style on The Emotion Intelligence and Work Cohesiveness of Service Employees

Chong, Wai Man

109

25.The Persuasion Value of Social Marketing: in The Perspective of Hierarchy of Effects and Language Expectation

Sunarto, Kevin Nugroho

109