GoFarm pays producers via bank deposit through bill.com. After you submit your first invoice, you will be given instructions for how to get setup with bill.com.
A few important notes to keep in mind:
You will need a W9 to get set up with bill.com.
GoFarm cannot receive invoices through bill.com, it is only used to pay producers
GoFarm cannot make changes to your bill.com account. Issues with your bill.com account can only be managed on the producer's account. If you need more support, please reach out to GoFarm staff and we may be able to provide some assistance.
Paper Invoices are discouraged. We will accept them If It Is your only possible way to submit for payment. Please let a GoFarm staff member know. Also, keep In mind they take longer to process.
Invoices need to be sent to wholesale@gofarm.org In PDF form. If you cannot submit PDFs please let a GoFarm staff member know. Also, keep In mind non PDFs take longer to process.
Make sure your digital invoice includes:
Your business name
A unique invoice number
Business address
Total of money owed
Invoices are submitted to the accounting team within 2 weeks after they are sent to wholesale@gofarm.org
The accounting team processes them 7 days after receiving them
You should receive an email when your invoice has been submitted for payment.
All invoices must be submitted within 4 weeks of the end of a season to ensure payment.
*Please don’t submit invoices through your GoFarm bill.com account. This is for payments only.