Frequently Asked Questions

Frequently Asked Questions:

• This section is updated periodically as we find solutions to common questions or issues with Schoolcity.

• Help! I can't find the Activate button for a district test!

• How do I print a paper copy of the test?

• What happens when a student accidentally exits a test?

• How do I prevent students from accessing my test outside of class?

• How do I prevent students from sharing answers or test content?

• What happens if Schoolcity does not provide a student's accommodations on a test?

• What if a student or class needs more time on a test?

• What if I don't want students to see their test results immediately?

• How do students see the questions they missed when reviewing a test?

• How can teachers manually enter student responses?

• What if a student accidentally submits a test without finishing? How do I let a student retake a test?

• How can I show an online test to my students to model strategies?

• A student completed their test, but their results aren't showing up in any reports.