MAP Frequently Asked Questions & Common Troubleshooting
MAP Frequently Asked Questions & Common Troubleshooting
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Which test do I assign to my students?
Which test do I assign to my students?
Kindergarten - 1st Grade: Growth Reading: K-2 TX 2017 & Growth Math: K-2 TX 2012
2nd Grade - 5th Grade: Growth Reading: 2-5 TX 2017 & Growth Math: 2-5 TX 2012
6th - 8th Grade: Growth Reading 6+ TX 2017 & Growth Math 6+ TX 2012
9th - 10th Grade: Growth Reading 6+ TX 2017 & Growth Algebra 1 TX 2012*
*only students enrolled in Algebra I will take this test
I assigned the wrong test to my students - how do I switch tests?
I assigned the wrong test to my students - how do I switch tests?
Select the student and click Select Action.
If the status is To Be Confirmed, choose Do Not Confirm.
—or—If the status is Testing, choose either Suspend or Terminate:
Use Suspend if the student might need to take the test later this term.
Use Terminate if you know the student will not need the test later this term. Caution: Terminate removes all responses and potentially blocks students from joining that test for the rest of the term.Click Select Action > Test Again.
When the status changes to Awaiting Student, assign the correct test.
Have the student sign in again
A student selected the wrong name when logging into the test.
A student selected the wrong name when logging into the test.
Test status must be Testing in order to terminate. If suspended, select the student and click Select Action, then Test Again.
Once the status is Testing, select the student.
Click Select Action, choose Terminate.
Let your campus admin know that you had to terminate the test so that the student can be reset to test again.
A student is missing from the Sign-In list or can't rejoin the session.
A student is missing from the Sign-In list or can't rejoin the session.
The student's status must be Awaiting Student in order to appear. On your Proctor console, select an action depending on the Status:
Confirmed: Choose Select Action > Do Not Confirm (you will confirm again later)
Testing: Choose Select Action > Suspend
Once suspended, choose Select Action > Test Again
Suspended: Choose Select Action > Test Again
Ask the student to log in again, and then confirm as usual.
Student zoomed in or out of the screen and can't see the questions.
Student zoomed in or out of the screen and can't see the questions.
Reset the screen resolution with the keyboard shortcut Ctrl + Shift + 0 (zero), then close and relaunch the testing app.
On a Chromebook, try Ctrl + to zoom in and Ctrl - to zoom out.
It won't let me assign accommodations for my students.
It won't let me assign accommodations for my students.
Accommodations cannot be assigned until a test has been assigned to your students.
To assign a test:
Click Select Status > All > Assign Test. Select the appropriate test for your students.
How long does it take for my students' results to appear in reports.
How long does it take for my students' results to appear in reports.
Typically, reports will appear overnight or 24 hours later.
I forgot to suspend my students' tests - will they lose their progress?
I forgot to suspend my students' tests - will they lose their progress?
No, once a session ends, it automatically suspends any tests left open. If you forget to end a session, it will close automatically after a few hours and suspend any tests that are open.
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