🚨 GOODPWR PARTNERS: WHAT’S NEW

Hello GOODPWR Partners! We have a packed update for you! Some items are informative, some are exciting, and all of them are important. 

From new compliance requirements to expanded financing options and a brand-new national sales opportunity, here’s what you need to know.

⚠️ NEW COMPLIANCE REQUIREMENTS

🇺🇸 COLORADO — Welcome Calls + 10-Day Right to Cancel

Recorded Welcome Calls are now required in Colorado, and this responsibility falls on the Affiliate/Integrated Partner.

Important: Recorded Welcome Calls must be included in your funding packet submission. Projects without the required Welcome Call will not be funded.

The Customer Right to Cancel has also changed from 3 days to 10 days under Colorado law. The Colorado HIC template must be updated accordingly.

Your Welcome Call Must Confirm:

• Customer full name, address, phone number, and email

• System scope of work, system size, and estimated production

• Fintech details, agreement term, and monthly payment

• Customer's 10-day Right to Cancel

• Applicable incentives, if any

Looking for an easy way to handle recorded Welcome Calls? 👉 Check out Call Pilot.

🌲 MAINE — New TPO Consumer Disclosure

Under Maine law, all TPO products require an additional Consumer Disclosure.

For Concert/Propel projects, this disclosure must be completed before the customer's Energy Service Agreement (ESA) is signed.

See the Concert/Propel section below for the full process.

🤠 TEXAS — TDLR Registration Deadline: September 1

September 1, 2026, is the deadline for Texas Solar Retailer Registration.

If you are selling residential solar in Texas, you must provide GOODPWR with your TDLR Solar Retailer Registration and registration number.

Verified registration will be required to submit Texas projects.

📧 Send proof of registration to partnerships@getgoodpwr.com

👉 Register with TDLR

Texas Customer Disclosure Requirement

All Texas customers signing an HIC must receive the TDLR Consumer Protection Guide and acknowledge receipt at least 24 hours before signing the contract.

The Texas HIC template will be updated to reflect this requirement by September 1, 2026.

💰 NEW FINANCING OPTIONS

We've expanded our financing lineup with three new fintech options available to GOODPWR Affiliates and Integrated Partners:

Atmos Financial https://www.joinatmos.com/

Energy Loan Network https://energyloannetwork.com/

Maxwell Power https://www.maxwellpower.com/

🔥 Special pairing: Energy Loan Network can be paired with Maxwell Power in California and Texas.

Want to learn how these products can benefit your business? 👉 Schedule Product Training

🏴‍☠️ THE NEXT BIG SALES OPPORTUNITY STARTS HERE

GOODPWR MASTER DEALER PROGRAM

GOODPWR Sales is opening its doors to affiliate sales nationwide, creating an opportunity for ambitious sales professionals to build new income streams through a GOODPWR Partners Master Dealership.

🇺🇸 ONE BRAND. ONE NATIONAL OPPORTUNITY.

Imagine having a sales opportunity that isn't limited by your ZIP code.

GOODPWR is building a national affiliate network that allows partners to access the GOODPWR platform in the markets where they are licensed and expand into additional markets.

🌎 15 MARKETS. ONE PLATFORM.

Sales will be open to partners in:

AZ | CA | CO | CT | FL | GA | IL | ME | NY | OH | OR | PA | TX | UT | VA

It’s as simple as 1-2-3:

1. OPT IN
2. GET ACCESS TO ENERFLO
3. SELL THROUGH THE PLATFORM

As GOODPWR grows, our affiliates have the opportunity to grow alongside us.

🚀 READY TO GET ACTIVATED?

Email partnerships@getgoodpwr.com “15 Markets” to get activated to sell!

📋 PARTNER & FINTECH UPDATES

Concert / Propel — Maine TPO Disclosure

Effective immediately, all Propel projects in Maine require an executed TPO Disclosure Form.

The disclosure:

• Must be signed before the customer signs the ESA

• Can be generated through the web-based disclosure form

• Must be emailed to support@solsource.com after execution

Subject Line: Maine TPO Disclosure [Customer Name] [Customer ID]

Example: Maine TPO Disclosure CID: 12345

Concert plans to incorporate this requirement into the Switch workflow in a future release. Until then, please follow the process above.

LightReach — Recheck Certification

All sales representatives submitting new solar projects in: Illinois | Pennsylvania | Texas must be Recheck Certified.

Certification requires representatives to:

• Sign a universal code of conduct

• Pass an industry-specific background check

• Complete a sales ethics course

• Remain in good standing with Recheck

• Pay the $199 annual certification fee

The certification fee is not covered by Palmetto or GOODPWR Solar.

Sungage — MFA Coming September 1

Multi-Factor Authentication (MFA) is coming to The Hive on September 1.

Beginning September 1, logging in will require a 6-digit code sent by text message to the phone number associated with your account.

Need to update your phone number?

📧 Email partnerships@getgoodpwr.com

Subject: The Hive Update

Please include:

• Your full name

• The phone number you would like associated with your account

⭐ SUNRUN — KEEP AN EYE ON YOUR NPS

NPS, or Net Promoter Score, measures customer satisfaction after installation and system activation.

Customers receive a one-question survey asking them to rate the installer on a 1–10 scale.

How the scores are calculated:

• Promoters — 9–10: 100%

• Passives — 7–8: 50%

• Detractors — 0–6: 0%

Surveys are sent after:

M1 Approval → Install NPS
M3 Approval → Activation NPS

🎯 Important for Sunrun Partners

Sunrun Affiliate Partners should maintain an Activation Score of 52 or higher.

Here are some ways to help maintain strong customer satisfaction:

Conduct a post-install and post-activation call before the survey is sent.

Use the call to:

• Ask how everything went

• Answer customer questions

• Explain the next steps

• Address concerns or issues

• Confirm the customer is satisfied

You can also let the customer know that a survey is coming and encourage them to provide honest feedback based on their experience.

💡 PRO TIP

Monitor your Install Score and customer comments closely. NPS feedback gives you a valuable temperature check on the customer experience and can help you identify issues before they become bigger problems.

📊 Q4 FORECASTS ARE COMING

It's almost time to look ahead to Q4! Q4 Forecast Forms will be available next week and will be due by September 15, 2026.

Keep an eye on your email and Slack during the first week of September for the forecast form and submission instructions.

🗳️ PARTNER POLL: MASSACHUSETTS

We're considering opening the Massachusetts market and want to hear from our partners!

Please take a moment to complete this 2-question poll by August 31, 2026.

👉 Complete the Massachusetts Partner Poll

Your feedback will help us understand the level of partner interest before we make decisions about opening the market.

🏴‍☠️ STAY CONNECTED. STAY COMPLIANT. KEEP SELLING.

There is a lot happening at GOODPWR right now — new markets, new financing options, new compliance requirements, and new opportunities for our partners.

Thank you for being part of the GOODPWR Partner Network.

As always, if you have questions about any of these updates, please reach out to us.

Let's keep building. ⚡