According to PayScale.com, Computer Support Specialists earn, on average, around $44,970 per year. Actual salaries can depend on a wide variety of conditions, of course. However, the US Bureau of Labor Statistics (BLS) publishes similar salary data.
The BLS also lists “Computer Support Specialist” among its most promising career areas, expecting 10 percent annual growth in job opportunities over the coming decade.
In fact, the BLS attributes this growth to evolving technology, including:
· More organizations upgrading their computing infrastructures
· Trends in mobile devices and applications
· The Internet of Things (IoT)
· Cloud computing
CompTIA A+ prepares new IT professionals to become IT Support Specialists. That may involve working on a help desk to support an organization’s workforce.
As an IT Support Specialist, you may encounter job responsibilities that include:
· Installing and supporting hardware, including computers, accessories, mobile devices and network equipment
· Monitoring and maintaining hardware, networks, operating systems and applications
· Troubleshooting and resolving user issues, service requests and equipment repairs or replacements
· Managing user accounts, including access levels, passwords and user privileges
· Testing and evaluating new technologies
Every organization creates its own job titles. A CompTIA A+ certified professional could go work as a:
· Service desk analyst
· Technical support specialist
· Field service technician
· Associate network engineer
· Data support technician
· Desktop support administrator
· End-user computing technician
· Help desk technician
· System support specialist
Check out the CompTIA IT Industry Outlook for 2021