Gateway Induction is committed to resolving issues in a timely and professional manner for any candidate who has questions or conflicts with program prerequisites, requirements, participation hours, grades, special needs provision, discrimination policy, program extension request rationale, satisfactory progress requirements, and/or denial of credential(s) issuance according to the procedures listed below.
It is the responsibility of the participant to complete program and/or state requirements and pass state- or program-required tests (i.e. CSET, TPA, RICA, CalAPA, etc.). While course and fieldwork instructors and staff provide support, they are bound by specific ethical guidelines outlined by the state around such assessments, and do not replace the responsibility of and need for participants to read, review and adhere to official requirements and resources for taking state- or program-required tests.
Procedures
The first step is for the participant to first inform the relevant party, such as the mentor, and then reach out to the Induction Program Director to support a plan and resolution.Â
If the concern remains unresolved, a written grievance shall be submitted to the Director of Schools and Partnerships. Upon receipt of a written complaint, the Director of Schools and Partnerships will secure confidential information from all parties involved. Efforts will be made to maintain respect and dignity for all those involved and to collaboratively determine a resolution to the presented issue(s).
The Director of Schools and Partnerships will review the concerns, meet with the program participating teacher and investigate the concerns. A decision will be made regarding the grievance and the participant will be notified of the decision within 10 days. Appeals may be submitted to the Chief Academic Officer, within 10 days of notification. A copy of all documentation related to the grievance will be kept on file.
The program director will work with the Director of Schools and Partnerships and all applicable parties to discuss, decide upon, and implement the resolution as recommended and monitor the situation. Appropriate information is shared as needed with those impacted.
If a candidate disagrees with a grievance decision, as outlined in Step 3 of the Grievance Policy, above, then the candidate may submit a formal appeal. The Gateway Induction Appeal Process can also be found in the Gateway Induction Handbook, which is provided to all teacher candidates as part of their Induction Program upon enrollment in the program.