Embedded Files
>> Need this page in another language? Within your web browser, click on the 'three dots' and select 'Translate...' <<
The Student Support & Safeguarding Team
The Student Support & Safeguarding Team
At Suffolk New College, your safety and well-being are our top priorities.
All staff have a responsibility to look after you, but we have a dedicated, trained team of professionals available to provide confidential advice and support for any issue causing you concern.
Early Help Tip:
Early Help Tip:
We recommend exploring the Early Help Portal first.
Many common questions and helpful resources are hosted within the content, and it might have the answer you're looking for immediately!
You’ve got this - and we’ve got you!
When We Are Available
When We Are Available
Our team is here to provide a safe space and professional guidance during the following hours:
Monday – Thursday: 8:30 am – 5:00 pm
Friday: 8:30 am – 4:30 pm
How to Reach Us
How to Reach Us
Whether you want to report a concern, ask for advice, or just need someone to talk to, you can reach us via:
Phone: 01473 382738
Email: support@suffolk.ac.uk
In-Person: Pop into the Student Support offices located at each of our campuses.
Please note, these services are only monitored during the working hours and responses to your requests will be provided at a later point!
Out of Hours Support
Out of Hours Support
If something happens outside of our office hours, the following services are available to provide urgent help.
Please ensure you inform the College Safeguarding Team as soon as possible once our offices reopen so we can continue to support you.
Useful Resources & Information
Useful Resources & Information
For more specific advice on complex issues, you can visit these official partnerships:
Suffolk Safeguarding Partnership: suffolksp.org.uk – Information on how local services work together to keep people safe.
Gangs & County Lines: Suffolk Police Advice – Guidance on recognising and avoiding exploitation and organised crime.
Early Help Tip:
Early Help Tip:
If you feel unsafe or worried about a friend, don't wait. Reach out.
You’ve got this - and we’ve got you!
Page updated
Report abuse