Canvas Support

Canvas Parent User Guide

Canvas App Icon

There are two ways for parents/guardians to access Canvas:

Downloading the App and Creating an Account

Find and Download Canvas Parent App to your Android (Google Play Store) or Apple (App Store) device

Web Access (Desktop Computer, Laptop, or Tablet)

https://frco.instructure.com/login/canvas

To Setup Account on the Canvas App:

    • Open the app

    • Find your child’s school

    • Type name of your child’s school or frco.instructure.com

    • Click Create an account

      1. Enter your name, email, and a new password

      1. Pairing Code (Instructions Below)

To Setup Account on the Web:

Retrieving your Child’s Pairing Code by opening the student’s Canvas Account.

  1. You will retrieve the pairing code from your child’s Canvas Account:

        • Once your student is logged in- Go to Account > Settings

        • Click Pair with Observer

        • Copy Pairing Code into your registration page (it is case sensitive)

        • Pairing code is located on the right side of student screen

Complete Registration by accepting the terms of use, acknowledging the privacy policy, and clicking "Start Participating."

Linking Additional Students in Your Family

  1. Tap student list dropdown


  1. Tap Add Students (plus sign)

  1. Enter the Pairing Code (follow same directions above) - pairing code is located on the right side of student screen


Additional User Options

Accessing Inbox

  1. Open User Menu

  1. Click Inbox to see new messages

Sending the Instructor a Message as a Parent

  1. Choose the correct course from the Courses icon

2. Open a new Message by clicking the icon

3. Compose a new message - choose teacher(s) to receive message (many New Tech classes are co-taught)

4. Click send arrow

Franklin County Public Schools

Canvas Direct Help Hotline

M-F 8:00 am - 7:00 pm (540) 352-1912