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driver support recognition program

fetch core values

enjoying the journey

We know that our business is always changing and there’s always more to do. We also know that having fun and laughing as we go is what makes us who we are. We take time to stop and acknowledge where we came from so that we don’t miss how impressive the climb is.

people taking care of people

We believe in treating people and their possessions with respect and authenticity in all dealings. We care about the communities we serve and the people that live in them.

We always start with the customer, internal or external —making every decision, no matter how big or small, with that customer in mind. We ask our teams to put themselves in the customer’s shoes and always work to make their experience better.

We hold ourselves accountable for outcomes, good and bad. We don’t pass the buck. We believe that career progression should be a jungle gym, not a ladder and that everyone that works with Fetch should be cared for and given joy.

cultivating fans

We enjoy exceeding the expectations of our customers, our teams and ourselves. We take the role we play in people’s lives seriously and know that they trust us to act responsibly and authentically.

growth mindset

We’re always in growth mode, whether it’s through physical expansion or re-imagining what’s possible, we believe in the mantra of continuous improvement. We’re not afraid to take risks and fail as long as we learn and grow from our mistakes.

deliver value

We are focused on results and align our business model with both profitability and growth. We work hard to deliver on our commitment to consistency and quality for our clients, partners, and investors.