Schoology Support

Often times there are issues with Schoology when students are logged into personal Google accounts in the chrome browser.

For users with an FCPS Chromebook

• Make sure you are only logged into your FCPS student account - log out of personal accounts in chrome.

• Sign Out of the chromebook

• Remove your profile (click on the down arrow next to your name)

• Log back in

• Use the FCPS bookmarks to navigate to Schoology and other school related sites.

For users with a PERSONAL device

Directions from Schoology:

 FIX for Students on Personal Devices who can't access Google Docs in Schoology

Students on personally-owned laptops or Chromebooks who get an "Access Denied" error message when trying to access a Google Doc in Schoology need to do the following on their devices:

• Open Chrome on the device

• In the address bar, enter: chrome://flags/#same-site-by-default-cookies

• Set the flag to "Disabled"

• Close the tab

• Reboot the device

Google Docs should now open fine in Schoology.