Please send an email to accounts@expaustralia.com.au

eXp Passport is a single sign-on service used by eXp to enable a single, global login. With your eXp Passport account, you can conveniently access many of the applications through a single, secure sign-on experience https://exprealty.okta.com/ For information and help regarding eXp Passport please visit - https://support.expcloud.com/portal/en/kb/support/exp-passport

click link https://exprealty.okta.com/ select “need help signing in”

• 250 business cards

• Featured profile on eXp website, REA & Domain

To update the payment method for your monthly fees please contact accounts@expaustralia.com.au

Within 24 hrs of receipt of cleared funds at settlement for Independent Contractors. Bi Monthly – on or about the 15^th and 30^th of each month for Commission Only Employees.

Please provide an extract of your bank statement displaying the account name and account number to - accounts@expaustralia.com.au

Your join fee is billed at the time you onboard with eXp. The monthly subscription will then automatically be charged to your Credit/Debit card each month on the same date as you joined.

Contact accounts@expaustralia.com.au with any replacement card details.

If you have any queries please email accounts@expaustralia.com.au

Please ensure that the invoice has been addressed to eXp Australia Pty Ltd Level 13/50 Cavill Ave, Surfers Paradise QLD 4217 ABN 20 633 936 295. Then forward it on to accounts@expaustralia.com.au

Please email Emily Geary – emily.geary@expaustralia.com.au

The Agent is required to provide this information and communicate with the Buyers and Sellers

Emily Geary receipts all contract deposits and can provide confirmation of funds being in the account

Emily Geary will disperse the tax invoice out to the sellers conveyancer and the agent once the full deposit has been paid.

Please email emily.geary@expaustralia.com.au

Please provide the sellers account details prior to settlement to michelle.christie@expaustralia.com.au

If you have any commission payment queries please email accounts@expaustralia.com.au

Please email emily.geary@expaustralia.com.au

Once your listing is approved and marketing monies have been paid by the agent or vendor, please email kirstin.fahy@expaustralia.com.au and your listing will be sent live to the required portals on your behalf. Please ensure the signed marketing quote has been uploaded to Agent Box

Please email the appropriate staff memeber below with the address of the property in the SUBJECT LINE to get your listing approved;

VIC - Emily.morgan@expaustralia.com.au

NSW, QLD, SA - Kirstin.fahy@expaustralia.com.au

WA - Rob.davis@expaustralia.com.au

Your business card proof will be emailed to you, please reply to this email with any changes or reply approved.

These templates can be found in the agent drive under "marketing/marketing guidelines & templates/marketing templates" or click here to be referred to the marketing resources page on the Agent Hub

The logo's can be found in the agent drive under "Logo's" or click here to be referred to the marketing resources page on the Agent Hub

Once you have provided your bio and your agent photo to kirstin.fahy@expaustralia.com.au she will then add you to the eXp website, REA and Domain

Yes please email your state Licensee for a list of suppliers for your state, alternatively agents can use there own local suppliers.

Yes all agents are able to use there own suppliers, please follow the "Agent Box Marketing Process" on the marketing resources page of the Agent Hub

Yes all ICA/Sole Trading agents have the flexibility to use their own branded marketing templates, please supply these directly to your supplier. Commission only agents must use the eXp Marketing templates.

Yes all ICA/Sole Trading agents have the flexibility to advertise their own logo with the exception that the eXp powered by logo is added to all marketing collateral

Please refer to the "Marketing Resources" page on the Agent Hub. This will outline both systems available to you being Agent Box or Campaign Track.

Yes training is provided, click here to view the training calendar to attend "Listing & Marketing A Property" or watch the pre recorded training video by clicking here

Click here to access eXp's account details. If an agent is paying for marketing please ensure this is paid into the GENERAL ACCOUNT. If a vendor is paying for marekting please ensure this is paid into the TRUST ACCOUNT for your state. Password to pdf is expworld

Yes, click here to download an editable word doc. Alternatively an agent can sign up to ProposalPoint. Proposal Point is a fully branded, interactive and customisable digital proposal solution which can be used by Real Estate professionals as an intuitive, fast and effective way to showcase their unique services and win more businesses. If you wish to join please email courtney.caraco@expaustralia.com.au

Agentbox offers a range of ready-to-use templates for eMarketing, including eNewsletters, Property Alerts, Just Listed and Just Sold communications. All email templates are designed to be responsive and optimised for mobile devices. Alternatively you can sign up to Active Pipe, please email courtney.caraco@expaustralia.com.au if you wish to join

Once a vendor has paid for marketing a receipt will be emailed to the vendor and agent. If the agent is using own suppliers a Purchase Order number will be issued/provided in Agentbox. The supplier will need to add this PO Number to their invoice.

Please email accounts@expaustralia.com.au

We cannot market a property unless the marketing funds have been paid for by the vendor or agent. We can however advertise the property on our free portals

Free portals; eXp website, Domain (standard), Homely, Squizz, On The House, Home Sales and Rate My Agent

Paid Ads - REA and any Domain upgrades

eXp Australia has aligned with Campaign Flow to assist those vendor who are unable to pay for VPA upfront. All agents receive an invitation when they joined to create a login and password. If you have not accepted this invitation please email courtney.caraco@expaustralia.com.au

Campaign Track is suitable for all agents who wish to use eXp preferred suppliers and templates only with the exception of photography, floorplan, video, auctioneers.

Agent Box is suitable for all agents who wish to use there own suppliers. ICA/Sole traders are also able to use there own branded marketing templates via providing the artwork files to there suppliers. Note comm only agents must use eXp marketing templates.

Yes all ICA/Sole Traders have the ability to market their own logo on our eXp marketing templates

No due to compliance reasons

Please email support@agentbox.com.au with your request, please also include the state you are located in so that the integration portal is added to the correct Agent Box account for your state

eXp has partnered with Listing Logic who advertise across Facebook, Instagram and Google. Although you are free to engage with your own suppliers if you do not wish to use Listing Logic. Pricing can be found in the Agent Drive under "marketing/listing logic" or click here. Another platform we recommend is Spoke, please contact Spoke directly to set up your own account.

To join exp you must be sponsored by an existing exp Australia agent. If you do not have a sponsor and you would like to join you can reach out to one of our exp Australia growth team members, Stephen Lea, Emily Morgan or Rob Davis and they can organise sponsorship for you. Once this is approved you can make your way to the Join App and complete your application to join exp Australia.

Unfortunately, due to Federal Australian policies, exp Australia is not able to make its offering available to agents that are new to the industry.

Yes, as a commission only agent you can join exp Australia and work under the exp Australia brand and the licensee in your state providing you meet the minimum wage criteria. This means that you will be able to demonstrate that you have earnt approximately $60,000 in real estate commission income within a 12-month period at some point in the last 36 months.

Yes, absolutely you can join as a single agent. You can join as a sole trader or an independent contractor. You will be required to have your own insurances and licenses. You can work directly under the exp Australia branding or you can have your brand “In Association with exp Australia”.

Currently, we can offer agents the ability to join exp Australia and form a self-organised team. More team structures will be coming in soon so please register your interest so that we can keep you up to date with the new and exciting developments around teams.

Please upload the signed Power of Attorney Document to the listing in Agent Box

Please email the appropriate staff memeber below with the address of the property in the SUBJECT LINE to get your listing approved

VIC - Emily.morgan@expaustralia.com.au

NSW, QLD, SA - Kirstin.fahy@expaustralia.com.au

WA - Rob.davis@expaustralia.com.au

Ask him/her to write an email to : support@exprealty.com

Please email support@agentbox.com.au

https://inviteaguest.exprealty.com/

please email support@exprealty.com

My eXp is a one-stop platform where you can track and view revenue share and sponsorship activities. Here is the link to the Revenue Share Dashboard - https://my.exprealty.com/rev_share/dashboard

For information on Stock Awards visit the Australia Agent Shareholder Hub: https://sites.google.com/exprealty.net/stock-plan-services/australia

Agents will only have a Shareworks account if they have received a stock award. Once you have an account, you can log in through Okta's single sign-on https://exprealty.okta.com/ then select the Shareworks tile.

For information on Stock Awards visit the Australia Agent Shareholder Hub: https://sites.google.com/exprealty.net/stock-plan-services/australia

Please contact stock@exprealty.com for any enquiries relating to your stock/share allocations.