Team Reminders: Assign to CN
COSORI Products
Ariana Pan
CAF-R121-SUS (R121 Air Fryer Oven)
CAF-LI211 (2.1-Qt Air Fryer
CMC-CO601-SUS (6-Qt Pressure Cooker)
CRC-R501-KUS (5-Qt Rice Cooker)
CAF-R901-AUS (Dual basket air fryer)
Belle Hu
CAF-DC601-KUS (TurboBlaze Air Fryer)
CDK-SE151 (Kettle, all colors)
Smart Meat Thermometer Free Trial-related tickets
Gooseneck kettle (CO108-NK, black/silver)
Michella Deng
CAF-L501-KUS (Pro LE Air Fryer)
CCO-R251-SUS (Ceramic Air Fryer Oven, includes thermometer)
CCO-R252-SUS (Ceramic Air Fryer Oven, no thermometer)
Etekcity Products (Remi Yan)
ETB-C031-KUS Toothbrush
ETB-C011-KUS Toothbrush
ESF-551 Bodyweight scale
EBS-C121-KUS Bodyweight scale
EKS-L221-SUS Kitchen scale
Lasergrip 1080
Lasergrip 774
Lasergrip 1260
Levoit Products (Amanda He)
LTF-361-WUS (36" Fan)
LTF-422-WUS (42" Fan)
Aura Thermostat
Aura Sensor
Vital 200S Air Purifier
Oasismist600S Humidifier
OasisMist 450S Humidifier
EverestAir Air Purifier
OasisMist 1000S Humidifier
Superior 6000S Humidifier
Vital 100S Air Purifier
Classic 160 Humidifier
LVAC-200 Vacuum Cleaner
If you receive a phone call or chat regarding one of these models:
- If the ticket requires a claim to be submitted (warranty) or a follow up email, gather as much information and send the initial email to open a line of communication with our team. Communicate that a specialist will follow up with them. (assign to responsible CN team member as Open)
- If it's a question that can be answered, feel free to answer the customer. It's beneficial for US team to familiarize ourselves with these products and know how to troubleshoot.