Service Skills: Telephone Doctor

Website: https://www.serviceskills.com/courses/telephone-doctor-customer-service-series/

Telephone Doctor® Collection is America’s favorite customer service training series and covers the full spectrum of customer care, client retention and customer service skills. This 12-course Customer Service series is designed to give your students the tactics, skills and techniques they need to deliver world-class customer service. Each training module offers “right way” and “wrong way” vignette examples.

Contact: Rhonda Marsala (rhonda.marsala@serviceskills.com)