Focused and Effective Communication is an interest-based dispute resolution approach for dealing with communication and challenges between internal and external stakeholders. Sturgeon Public Schools reviewed AP717 – Healthy Interactions Program and replaced it with a new Administrative Procedure - AP221 - Focused and Effective Communication. AP221 clearly defines the process for open communication and dispute resolution in Sturgeon Public Schools.
At Landing Trail, we cultivate healthy relationships when problem-solving. Nurturing healthy relationships by considering stakeholder interests and a problem-solving approach to conflict resolution creates and maintains open lines of communication. It meets the needs of staff, parents, students and the community through building stronger relationships. Building healthy relationships is an ongoing process in which all parties commit to making relationships work—a winning approach for staff, parents, community, and especially students. Concerns regarding your child start with the teacher first.
We intend to assist staff, parents and community members to more effectively and efficiently resolve potentially difficult issues while minimizing unproductive conflict. Therefore, all possible participants must understand that in Sturgeon Public School Division, there is one standard and consistent manner in which concerns, problems and issues will be handled.
Consistency: All Sturgeon Public School employees follow consistent procedures and use consistent terminology—people know what to expect.
Comprehensiveness: The interests of all parties involved (parent, staff, student, others) will be considered whenever a concern arises—no one is ignored.
Credibility: All individuals in a community must know that all concerns are handled in an interest-based manner that is fair to everyone.