Embedded Files
ARCHIVED WEBSITE from Spring 2020 schools closures due to pandemic. Note: Some content may not be available to students & families after June 2020.
1. Check Your WIFI (Internet) Connectivity
1. Check Your WIFI (Internet) Connectivity
If applicable to your device, try turning Airplane Mode ON, then back OFF. Sometimes it helps to take the extra step and "disconnect/forget the network," then reconnect.
2. Clear Your "Browsing Data" (Cookies & Cache) In Your Internet Browser
2. Clear Your "Browsing Data" (Cookies & Cache) In Your Internet Browser
This is a good habit to form, clearing your cookies and cache every couple weeks. This action is also useful when websites or images won't load properly.
Steps In Google Chrome on a desktop, laptop, or Chromebook:
Steps In Google Chrome on a desktop, laptop, or Chromebook:
- Expand the Chrome Menu (3 vertical dots in the upper-right corner).
- Hover over More Tools.
- Click Clear Browsing Data.
- In the pop-up window, set the Time Range to All Time.
- Click Clear Data.
- Repeat as needed. (We recommend making this a weekly habit.)
View the Step-by-Step Guide >>>
3. Shut Down, Then Restart
3. Shut Down, Then Restart
Do not just Sign Out or close the Chromebook lid; actually Shut Down. Once you sign out, there will be a Shut Down button in the lower-left corner and a shut down button in the lower-right.
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