If you want to return your product, you can check out the order history and returns page when you log into the web-store. Select the order and the quantity of the item you wish to return.

Or call our customer service team with the order and item number you need to return.

Orders are normally delivered in 1-2 business days.  Customers are notified via email when their driver is en route to their destination.  Delivery confirmation is sent via email with proof of delivery, including a signature and photo of delivered packages.  You must have an account to track orders.  You can track the progress of your order on the order history and returns page on the web-store.  If you are missing any items from your order you can contact our customer service team within 1 day of your order arriving. 

• Please see our Return Policy Page

To sign up for an account, please fill out the form here and we'll be in touch!  You may also shop as a guest if you do not want your information saved.

Creating an account allows you to manage and track all of your office purchases by department, location, budgets, or personnel.  Create and share favorites lists with your employees and co-workers of frequently ordered products.  Eaton also offers e-commerece cost control measures including order approval and contract management.

Detailed Business Reviews are available on request for businesses with a current account that include total purchases, item breakdown and more.  Contact your account executive for more information.

Our uniformed drivers deliver to Western New York and Northern PA.  If your business has locations outside of WNY, we use a national network of warehouses and logistic teams to fulfill your orders.

NET/30 for accounts.  Credit cards are required for guest shopper.  Accounts may pay via check or credit cards.  Invoices can be sent daily, weekly, or monthly.  Request electronic billing for your account here.