Lvl 1 Customer Service
Welcome to the first course in the Manager Development Program!
INSTRUCTIONS
View the Level 1 Customer Service PPT
Complete the Level 1 MDP Quiz
Level 1 - Customer Service
Level 1 - Customer Service
*Click on the link above to access the Level 1 Customer Service PPT
*Est. Time Required 30 minutes - PPT
*Est Time Required 30 minutes - Quiz
NEXT STEPS
General Manager, District Manager, or Above Leadership Member Conducts an Operation Evaluation Report (OER) or Operations Assessment
*Please find OER guide and report PDFs under MDP Program Outline
Leaders - please upload in PULSE - coach opportunities
*must achieve 70% or better
PeopleFirst will inform MDP candidate, and leadership of their completion
*if eligible, an hourly increase will be granted on the next payroll
Additional Resources