How to send feedback:

Email: fo12@dswd.gov.ph or drop a feedback form at any of suggestion boxes located in various offices of DSWD Region XII.

How feedbacks are processed:

Your feedback is treated with confidentiality. The feedback is opened only by the Officer assigned, submitted to the Head of Office, and routed to the concerned office for appropriate action, if you need it.

How to file a complaint:

You may file a complaint through any of the following:

a. By writing a letter to:

Loreto Jr. V. Cabaya

Regional Director

DSWD Field Office XII

Prk. Bumanaag, Brgy. Zone III, Koronadal City

9506 South Cotabato

The letter maybe submitted to the Records Section or emailed to fo12@dswd.gov.ph

How complaints are processed:

Your complaint is treated with confidentiality. Complaints is opened only by the Officer assigned, submitted to the Head of Office, routed to the concerned office for appropriate action.

Contact Information of CCB, PCC, 8888:

Ms. Nor-alea M. Saripada

Designated Focal Person

Management Audit Analyst II

Email: namsaripada.fo12@dswd.gov.ph

Contact Center ng Bayan

09088816565

Email: email@contactcenterngbayan.gov.ph

Facebook: https://facebook.com/civilservicegovph

Web: https://contactcenterngbayan.gov.ph/

PCC

736 - 8645

736 - 8603

pcc@malacanang.gov.ph

ARTA

complaints@arta.gov.ph