Code of Conduct

1. Seller Age Requirement
   
   You MUST be at least 18 years old to sell and/or stream on Drip. Sellers under the age of 18 years old are allowed to stream on Drip if accompanied by a parent/guardian with an LLC.
   
   

2. No Gambling Allowed
   
   Drip is not a gaming platform, and games of chance or raffles are not permitted. We understand some games offered to buyers have elements of "gambling" but there MUST be a guaranteed win EVERY TIME the game is played. Each buyer MUST walk away with a prize each time they participate in a game.
   
   

3. Stream Title, Description, Preview Image, and Pre-show Video
   
   Sellers are to refrain from using explicit language in both stream titles and descriptions as well as refrain from using vulgar images for their stream preview picture and pre-show video. These areas need to remain PG.
   
   Sellers are to refrain from advertising the price of items in their stream title, description, preview image, and pre-show video, except for auctions and pull games.
   
   This encompasses including pricing explicitly and or implicitly in the aforementioned areas; for example, “$2 packs here” or “lowest prices around” are not allowed.
   
   For auctions, sellers can include verbiage such as “$X Auction” or “$X No Reserve Auction.”
   
   

4. Licensed Content
   
   Licensed content should NOT be played on Drip unless you pay a royalty fee or have a sync license.
   
   Media companies are regularly striking sellers and content creators for misuse and we want to keep you safe! If you are looking to incorporate music into your stream, please look here: https://freemusicarchive.org/.
   
   

5. Malicious or Offensive Content
   
   Absolutely NO vulgarity or content that includes any language or conduct that promotes or encourages discrimination or denigration based on/ related to gender, sexual orientation, gender identity, race, ethnicity, color, caste, national origin, immigration status, religion, medical condition, veteran status or disability.
   
   

6. Pornographic or Sexually Suggestive Content
   
   We need to respect and be mindful of the diversity in age and cultural backgrounds of our community.
   
   Content and behavior that are considered to be sexually suggestive includes, but is not limited to:

   • • Sexually suggestive, explicit, pornographic, or provocative content

     • Content can not focus on chest, buttocks, or pelvic region, including poses that deliberately highlight these elements

7. In-Stream Content
   
   Content and behavior that are considered to be sexually suggestive includes, but is not limited to:
   
   

   • • Sexual suggestive actions in exchange for purchase or monetary gains is prohibited on Drip

     • Content in no form or fashion should portray nudity

     • Behavior or content with sexual undertones implying sexual intent in order to provoke sexual arousal

     • Erotic dances such as those involving stripping or flashing

     • Can not encourage sexual advances or actions from viewers

8. Prohibited Items for Sale/ on Stream
   
   You can sell a variety of collectibles on Drip as we want our buyers to have choice but please be aware of the restricted items. The restricted items include but not limited to: unlicensed product, stolen property, hateful propaganda, weapons, alcohol, drugs (i.e. marijuana) and tobacco.
   
   

9. Pricing is to be determined by an individual seller with no input from others in the community
   
   Sellers must establish their pricing independently. Any effort to raise, lower, maintain or stabilize prices or price levels is price fixing, and price fixing is illegal. What a seller deems an acceptable margin on their product is their own business decision. This policy is meant to protect sellers from legal recourse by the Federal Trade Commission (FTC).
   
   This means that there should never be any discussion of pricing between sellers in public or in private forums. If you message another seller about their pricing, you will be warned. If you do it again, you will be given a strike.
   
   Drip as a platform does not and cannot provide input on how sellers should price their products. Just remember: buyers do not simply buy from the sellers with the lowest prices. As much as possible, we are working to create a community where this remains true, and the experience is just as important as the product.
   
   Please refer to the FTC website for any further questions on price fixing and anti-trust law: https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/dealings-competitors/price-fixing
   
   

10. No Offline Streams
    
    We do not allow streams without a seller present. Sellers must be present during a scheduled stream. Drip is a live streaming platform, customers who enter a stream are expecting a host.

1. Be Responsible
   
   No excessive drinking or marijuana use during streams. NO products for sale that promote drinking and/or ingesting drugs on Drip.
   
   

2. No Promotion of Other Selling Platforms
   
   Sellers will refrain from promoting their accounts on other selling platforms while streaming and selling on Drip.
   
   

3. ZERO Tolerance for Bullying, Harassment, Abuse, Discrimination, or Retaliation
   
   Drip has a ZERO tolerance policy when it comes to bullying, harassment, abuse, discrimination and retaliation. Drip will take swift and immediate action against users engaging in this behavior, including revoking host access.
   
   

4. Keeping Chat Friendly
   
   Keep a watchful eye on ANY individual who is initiating hateful or abusive chat or negatively discussing another streamer. Streamers have moderator privileges, please use when necessary to encourage and enforce positive and friendly interaction on Drip. For any repeat offenders, please let us know and we will help you banish those trolls!
   
   

5. Maintaining Your Composure
   
   

6. Sell ONLY on Your OWN Live Stream(s)
   
   Promote or sell ONLY on your OWN live streams or Drip Shop. Be courteous to your fellow Drip streamers and refrain from promoting yourself in their live streams. We have built a friendly and supportive community and it's vital ALL Drip streamers and sellers help us to maintain what we have cultivated so far.
   
   

7. No Outside Payments
   
   All sales on Drip must be transacted on Dripshop.live or the Drip app for the protection of both buyer and seller. For products sold on Drip, sellers should not accept payment through any other platform or service. 

Please help us keep Drip a trustworthy platform to buy and sell on by keeping ALL transactions on the platform.

8. Following Manufacturer’s Rules on Shipment or Opening of Product Outside of Release Date
   
   Sellers are to follow the rules set by the manufacturer regarding selling and shipping out product before its official release date. Pre-orders are allowed on the platform ****but openings, sales, and shipment of product must occur on or after its official release.
   
   

9. No Trolling In Other Seller’s Streams
   
   Sellers will refrain from entering another seller’s stream to disparage their pricing, look of stream, etc. We want to keep our seller community a positive one.

1. Accurately Listing Product Condition
   
   It is crucial that ALL products, including those given away, adhere to the strict requirement of precisely matching the photo, description, and condition as presented on the platform. Additionally, when a product is given away on Drip, it must be in the exact condition as listed and communicated during the stream. If any issues or faults arise with the item, it is the responsibility of the seller to either replace the item or provide compensation equal to the value of the item. These measures ensure accountability and maintain the integrity of the platform for both buyers and sellers.
   
   

2. Ensuring Your Products Are Correct
   
   Sellers are solely responsible for the price(s) set on the products sold on Drip. Drip will NOT take responsibility or compensate sellers for incorrectly priced or incorrectly quantified products on Drip. Please make sure to review your product listing(s) for any potential errors prior to publishing your stream!
   
   

3. Shill Bidding
   
   Drip is a competitive but fair selling platform and shill bidding is NOT acceptable. Shill bidding is when a seller, or an individual on behalf of the seller, purposefully drives up the bid. Please inform the Drip Support team if you witness any form of shill bidding on Drip.
   
   

4. Keep Openings Within Camera View
   
   

All packs and boxes purchased on Drip (to be opened during a live stream) MUST be opened on camera. Please be sure the complete opening occurs within the field of vision of the camera you are using. Full and complete transparency needs to be kept to maintain the integrity of the products sold on Drip.

5. Seller Must Ship Orders Within 3 Days
   
   A seller must ship products within 3 business days of order date. Refunds are only permitted if in agreement with the buyer

6. Abusing or Undermining the Trust and Integrity of Drip 

Any seller who engages in the following activities will be considered in violation of this policy:

Gaming, exploiting, abusing, manipulating, misusing, defrauding, or cheating the Drip marketplace or any Drip programs or in a manner that is inconsistent with the purpose of the program or marketplace.

7. Seller Reputation Compromised 

Drip reserves the right to remove host access or ban a seller if the reputation of a seller has been compromised based on past or present incidents. We take our commitment to maintaining high standards of quality and ethical behavior seriously, and we expect our sellers to do the same 

8. Prohibition of View Botting and Tabbing

We strictly prohibit view botting and tabbing on Drip. These practices artificially inflate viewership and compromise the integrity of our platform. Sellers found engaging in such activities will face consequences, including account suspension and content removal. We are actively developing engineering solutions to prevent view botting and tabbing during streams, ensuring a fair environment for all.

9. Prohibition of Simultaneous Selling on Other Platforms

To maintain the integrity and trustworthiness of the Drip platform, sellers are prohibited from streaming and selling on other live e-commerce platforms, such as Whatnot,Loupe, TikTok, or similar platforms, at the same time as their Drip streams. Doing so undermines the quality of engagement and the value of the Drip community. Sellers found engaging in such practices may face consequences, including restricted access to Drip features or removal from the platform. Our goal is to ensure that all sellers provide the best possible experience to their buyers and contribute positively to the Drip ecosystem.

1. Shipping Times
   
   All sellers are required to ship out items within 3 business days of live stream or purchase date. If you have standard days in which you ship, please include details in your Drip profile, stream description, and inform buyers during live stream.
   
   

2. Pack Openings
   
   Sellers who sell individual packs on their streams to be opened live should include on the item description and or on their Drip Shop Profile how they ship out cards. If a seller does not plan to ship out every card from the pack and only the hits, the seller needs to communicate this to the buyer clearly.
   
   

3. Shipping With Care
   
   Protect your buyer's purchases and ship your orders with care by using the correct shipping materials. We recommend the use of penny sleeves, top loaders, bubble mailers, team bags, and filler (when needed) to ensure items are secured for transit.
   
   

4. Tracking Information
   
   ALL ORDERS MUST HAVE TRACKING INFORMATION and ship within 3 business days of live stream or purchase date. For sellers who opt to not ship out their orders via Shippo, it is mandatory to come back to the order on Drip to mark the order closed and include tracking information.
   
   Check out this video on how to add tracking and marking your order as closed:
   https://www.loom.com/share/966528027c2a40e79f17b366cdf131ca