What: Promo codes will allow users to access various discounts, like free shipping, $5 off, or a 15% discount on a specific item or entire order.
We created a super special promo code that can be applied on your upcoming stream that will allow a customer to take 20% off their purchase (up to a maximum of $15).
Important notes:
A customer can only use the code once.
If someone spends more than $75, they will only get $15 off because of the cap.
Your codes expire after a time limit and will only work on the specified stream we select.
For user-applied discounts, the user will need to apply that code on their own during checkout in order to redeem the benefit.
When opening checkout, you will see the code field.
To enter a code, submit the code you know works and then click "Apply"
If the code is valid, it will update the screen and display in the pricing details the updates.
If the code is invalid, it will display an error.
Valid code applied.
Code not valid - shows error message.
Upon completing a transaction, the final price should be reflected in your orders tab.
If the code is valid, it will update the screen and display in the pricing details the updates.
If the code is invalid, it will display an error.
FYI
Our goal with promo codes is to cover the cost of discounts with our current tests to activate buyers and gain new customers. However, we recently discovered that the application of promo codes is not functioning as intended and is being subtracted from seller earnings.
To address this, we will be paying out the owed differences for any streamer who had a promo code used with a flat or percentage discount.
We hope to change this in coming updates, and will update on a timeline.