Maricopa County Community College District (MCCCD) realizes that its most valuable resource is its people. We acknowledge that pay, benefits, and professional development serve as motivating drivers in attracting and preserving a highly-talented and accomplished workforce.
Protected Health Information (PHI): MCCCD does not share any PHI with Personify Health.
Compliance: Personify Health complies with relevant data protection regulations, including the Health Insurance Portability and Accountability Act (HIPPA) and General Data Protection Regulation (GDPR) EU law, to safeguard user privacy and rights. More information is available on the Personify Health platform and the Q&A portion of this site.
Data Protection: Personify Health ensures that all personal and health data is encrypted and stored securely to prevent unauthorized access.
User Control: Users have control over their data, including the ability to update, delete, or export their health information. User-entered data is not shared with MCCCD or any of the insurance plans of which you are a member.
Transparency: The Personify health data policy clearly outlines how user data is collected, used, and shared with third parties, ensuring users are informed at all times.
Data Analytics and Reporting: MCCCD is only able to view aggregated data. Any query containing the data of 21 individuals or fewer will not generate a report on any aspect of the Personify Health platform.
If you are having any issues with registration, have reward inquiries, are locked out of your account, or have connection/troubleshooting issues, you can contact Personify Health.
Check out support.personifyhealth.com
Live chat: Monday - Friday, 2 am - 9 pm ET
Call: 888-671-9395
Monday - Friday, 8 am - 9 pm ET, except public holidays
Email: support@personifyhealth.com
If you have questions about the Wellness Incentive Credits Project Redesign, please submit an Ask Wellness help desk ticket.
Step 1: To ask a question, utilize the Ask Benefits/Wellness Help Desk ticket system.
Step 2: If you need to submit confidential information, please send an email to rx@domail.maricopa.edu and include your Help Desk Ticket number.
The best practice when sending personal information via email is password-protecting your document(s). Therefore, we are including instructions for both a PC and MAC on zipping and password-protecting your document(s) below.
Full installation instructions: From a computer (laptop or desktop), tablet, or a smartphone
Install 7zip on your personal PC device and then securely upload documents
Or install Izip on your personal MAC device and then securely upload documents