• Can I still enroll if I was not able to pre-enlist?

Students who missed the pre-enlistment will still be able to enroll online as long as students were enrolled the previous term. But note that NO-PRE-ENLISTMENT, NO ADVANCE ENLISTMENT!

Note: Failure to pre-enlist regardless of academic standing and with special privileges (e.g. Dean's List, advance enrollees, etc. ) will have the least priority during online enrollment

• Is pre-enlistment required to all students

Pre-enlistment provides relevant information to departments and colleges to determine the courses students intend to take in the succeeding term. Thus, UG students are enjoined to participate in the pre-enlistment activity.

Note: Pre-enlistment is applicable to Undergraduate (UG) students only

• What subjects should I pre-enlist in?

It is advisable to follow the courses in your flowcharts.

• When is pre-enlistment typically scheduled within the current term?

Pre-enlistment is usually scheduled for 4-5 days on Week 3 or Week 4 of the current term. However, schedules may be adjusted due to factors such as declared class suspensions or technical issues.

Students are requested to regularly monitor helpdesk announcements for updates

• What if the courses I plan to enlist are not in the list?

Approach your batch government with the list of courses so they can inform the APO regarding this.

• The page says "Facility is no longer available (9999,9999)", what should I do?

The enlistment period is either done or currently not open, check the pre-enlistment schedule.

• A class I would like to enroll is a Freshman Block. Can I enroll in this class?

Upperclassmen will be able to enroll in Freshman Block sections during Inter-College Enrollment 

• I cannot enroll, class is full in Animo.Sys but still open in MLS.

Please coordinate with your College Academic Programming Officer (APO)

• I am already enrolled but my enrolled course/s was/were deleted

Please coordinate with your College Academic Programming Officer (APO)

• I cannot search for the class I want to enroll in. When searching for classes, search results do not match criteria specified.

Check the course offerings, make sure that the correct parameters are used for searching. It is possible that the search was made for open classes, and the class you want to enroll in is already closed. It is also possible that the class you want to enroll in is not offered. Please coordinate with your College Academic Programming Officer (APO).

• How can I be sure that I have finished enrolling?

You should have clicked the Finish Enrolling button, and your classes should already be displayed in your Class Schedule.

• The system is asking for a pre-requisite that is not in my academic flowchart. How can I address this problem?

You need to ask help from your Academic Assistant to correct/remove the pre-requisite.

• There is a discrepancy in the number of units in my academic flowchart and in the system's assessment. What shall I do?

Please ask your Vice Dean/Academic Assistant regarding this.

• All the sections of the course I intend to enroll in are closed, what should I do?

You can choose other courses with available sections as long as you have satisfied the pre-requisite courses. If you really need the course to be offered as indicated in your flowchart, you could petition the opening of another section through the online facility during enrollment and before advanced adjustment.

• What will happen if, at the end of this term, I fail a course that is a pre-requisite to a course which I enrolled in?

You are supposed to drop the course with the failed pre-requisite during the adjustment; otherwise the course will be out of sequence. You will be allowed to take other courses to replace the dropped course.

• What is the mandatory Confirmation of Enrollment?

Confirmation of Enrollment is a required sub-step in the online enlistment and enrollment process. It will allow a student to signify his enrollment for a term and attend classes, with a commitment to settle fees on time or later in the term, subject to applicable charges.

• How will the Confirmation of Enrollment be done?

All students will be required to access their My.LaSalle account (MLS), click View Assessment (tab at the left side of MLS Main Menu), to confirm one’s enrollment for a term. Students are enjoined to access the appropriate link below for the schedule and steps to confirm enrollment.

• What will happen if I fail to confirm my enrollment for a particular term?

Students who fail to confirm enrollment will be auto-dropped from ALL  enlisted/enrolled courses, as scheduled, whether paid or not yet paid.

• If I have been auto-dropped and all my enlisted courses gone, do I still need to request for reinstatement?

No need, as there will be no reinstatements anymore. If you were auto-dropped, you may enlist again, but during the scheduled online special adjustment only.

• Can I still drop a course/s after I confirm my enrollment?

Yes, students may still drop a course/s following the dropping policy and schedule, subject to retention fees. For details applicable to the term, please visit the links below:

• I am a scholar under Office of Admissions and Scholarships (OAS), should I also confirm my enrollment?

Yes, scholars (partial/full) should also confirm one’s enrollment during the schedule of their College. Scholars have to choose “Pay Later” as Certificate of Support has to be processed and secured from OAS.

• What happens if a student accidentally clicked pay now instead of pay later?

If “Pay Now” was accidentally clicked instead of “Pay Later”, student may press the back button or home button or log out. But if ready to pay, student may proceed with “Pay Now” and to the online payment facility. 

For OAS auto-renewed scholars, these students are advised to click “Pay Later” if Certificate of Support (COS) is not yet available.  They can proceed to click “Pay Now” once the credit reference number (RF) is already viewable in the MLS View Assessment facility (ideally, Week 3, Day 1-6 of the term). 

For manually-processed OAS scholarships, the RF is issued onsite during manual processing of scholarships (ideally Week 4, Day 1-6 of the term)But if the scholar would opt to pay without waiting for the credit reference number (RF), one may proceed with “Pay Now” and settle the fees through the online payment facility.

• I am encountering an “Authorization Error” message

Retype in your Internet browser: https://animo.sys.dlsu.edu.ph/. Log in again, and the error should no longer be displayed.

If the above step does not resolve the error, delete your browser’s cache. And login again

• I am encountering the error ” You are not term activated.”

You are accessing the wrong facility. Click the Enrollment and not the Course Enlistment

• I am encountering the error:

“You do not have access to enrollment at this time.” 

“You do not have a valid enrollment appointment at this time.” 

“You cannot drop this class at this time. You do not have an enrollment appointment and open enrollment has not begun.”

Please check your schedule in the Online Enrollment/Adjustment Schedule

Coordinate with the Office of the University Registrar (OUR) to be given an enrollment appointment.

Fill out the ITS Help Desk Report Form (Animo.Sys) and upload the scanned/image copy of the screenshot of the error message you are encountering.

• Where will we pay the shifting fee?

payment slip(BPS) through any of the following banks: Metrobank, Union bank, UCPB

Account: De La Salle University

Payer: Name of Student/For Shifting Application

Reference Number: Student's ID Number

For an official guide of DLSU's payment channels, you may look at bit.ly/DLSUpaymentchannels

• Is there a minimum grade for shifting?

It depends on the department you are shifting to.

• Is applying to shift to more than one program allowed?

Yes, at most, students are allowed to apply for shifting into two programs

• Will there be an exam needed to take for shifting?

No ITEO exam will be conducted for external shiftees.

• Who can take practicum/internship?

Undergraduate and graduate students eligible for enrollment this term.

• What’s the first thing I should do?

Choose a Host Training Establishment (HTE) that aligns with your career path.

Need help deciding? Schedule a session with an SSC Career Development Counselor.

• Can I intern within DLSU?

Yes! If your department allows, you can do your practicum in DLSU units/offices/centers.. This skips the Institutional MOA (IOM) process—go straight to Step 3.

• Is attending orientation mandatory?

Absolutely. Attend your Department’s Practicum Orientation to understand course requirements and policies.Orientation schedules are posted on the Help Desk Announcements (HDA).

• What is an Institutional OJT-MOA (IOM)?

It’s a legal agreement between DLSU and your chosen HTE. Check if your HTE already has a valid IOM using the internal link shared by your department.

• What if my HTE has no valid IOM?

Inform your Department Practicum Coordinator (DPC). They’ll ask SSC’s Internship Placement Coordinator (IPC) to process the IOM. Processing takes 7 to 14 business days and includes drafting, legal approval, signatures, and notarization. Pro tip: Start the IOM process one term in advance to avoid delays.

• When can I apply to my HTE?

You may apply once your IOM is valid. Do not start your practicum without an IOM—this violates CHED policy.

• What are the Student MOA and Internship Plan?

These are agreements between you and your HTE. They’re handled by your department (no OULC approval needed). Some companies may also require waivers—also processed by your department.

• How do I make the most of my practicum?

Treat it as a chance to explore your career and grow. Show your Expected Lasallian Graduate Attributes (ELGAs) and reflect using the Lasallian Reflection Framework (LRF) when challenges arise.

• When can I start enrolling in my thesis or dissertation?

You may enroll in the thesis/dissertation course after completing all coursework and program requirements.

• What is expected from a thesis or dissertation?

It should be an in-depth, original study that contributes to your field and reflects your competence in research. Ideally, it should align with institutional goals.

• How many units is the thesis writing course for master’s students?

The thesis course has 6 units and may be enrolled for a maximum of 9 terms. Exceeding this will require you to restart the cycle from Thesis Writing 1.

• What about for doctoral students?

The dissertation writing course has 12 units and may be taken over a maximum of 15 terms. Going beyond this limit also means restarting from Dissertation Writing 1.

• What are the fees involved in thesis/dissertation enrollment?

There are three main components: Tuition, Research Supervision, Miscellaneous fees

Note: If enrolled with 0 units, only Research Supervision and Miscellaneous fees apply.

• Where can I find the enrollment procedures and deadlines? 

You can find updated procedures and schedules here: Graduate Studies Enrollment Guide

• How do I submit requirements after my final defense?

Once you've passed your Final Defense and made any required revisions, submit all graduation requirements through the guidelines here: Graduation Submission Guidelines

• How is the thesis/dissertation defense panel formed?

The panel is formed by your Department Chair/Graduate Coordinator in consultation with your adviser and you.

Master’s: 1 Chair + 2 Members

Doctoral: 1 Chair + 4 Members

A majority of the same panel from the proposal defense should be retained for the final defense.

• Can non-DLSU faculty be part of the panel?

Yes, as much as possible, external experts may be invited. However, the Panel Chair must come from DLSU.

• What is the minimum attendance required to proceed with a defense?

Master’s: At least 2 of 3 members must be present

Doctoral: At least 4 of 5 members must be present

The Chair and mentor must attend both the proposal and final defenses.

• Is there an award for outstanding thesis or dissertation?

Yes! Students may be recognized for an Outstanding Thesis/Dissertation if recommended by the panel chair and approved by the department. Criteria include:

Originality

Significant contribution to knowledge

Practical impact

Clear theoretical framework

Clarity and accuracy of writing

• What is the settlement of clearance for?

This is to ensure that students will be able to enlist/enroll and print their EAF for the Academic Year and Term.

• How do I check my clearance status?

You may check your My La Salle (MLS) Portal and Animo.sys Portal.

• I have a pending/hold clearance. Who should I contact regarding this?

For questions and/or clarifications regarding pending clearances with office/s (i.e. OUR, OAS, SDFO, HSO, Accounting, Library, and Chemistry Laboratory), students are requested to coordinate with the office concerned for updating the clearance system.

Email Subject: Settlement of Clearances

Email Content: Include your Full Name, Full ID Number, College, and Point of Concern/Hold

• If it indicates that my Hold Enrollment is "No," does that mean I can still enlist/enroll?

If your hold enrollment indicates "No," your enrollment to classes for the upcoming term won't be on hold and you will be able to print your EAF. However, kindly settle your clearance by reaching out to the department and submit the necessary requirements, if applicable.

• The office/department concerned is not reachable through email, are there any alternatives for me to contact them?

If you have not received any response within three (3) to five (5) working days, kindly proceed to following up again through email.

You may proceed to their physical office. However, kindly take note of their office hours and schedule.

I already addressed the hold, why is appearing again.

The system may take time to be updated. If this is still not resolved within at least 24 hours, you may contact the concerned office/department to clarify and follow-up.

• Can I still drop my class despite having less than 18 units?

Yes. As long as they meet the minimum of 12 units per semester unless they are graduating

• Can I drop my subject after week 9? 

Students are no longer allowed to drop their subjects beyond the dates mentioned.

• Where can I drop my subjects? 

You may drop your courses in animo.sys or manually dropping it (if special case) by accomplishing the form provided.

• Are freshman students allowed to drop their subjects?

They are allowed to drop their subjects as long as they don't have pending clearance/s with other offices. Dropping will be done manuallY

• If I enrolled online but opted to file for Leave of Absence for the term, will I be allowed? Until when can I file for LOA this term?

Students can file for Leave of Absence until the end of Week 9 of the term.

• What is the procedure for filing a Leave of Absence?

Students may follow the procedure announced via HDA. Here's a summary:

LOA is only applicable to eligible students.

Accomplish and save the LOA form in PDF format.

Submit the completed form and required documents through the Google Form:

Medical certificate with attending physician’s contact info

 → For mental health: must be validated by HSO and OCCS

Consent letter and valid ID of the declared guardian

Supporting documents (if applicable)

Clearance from the Office of Admissions and Scholarships (for OAS scholars only)

A copy of the Google Form response will be sent to your email as acknowledgment.

Students currently enrolled/enlisted will be dropped or withdrawn from all courses based on submission date (with applicable fees).

OUR will process LOA within 4 working days after a complete submission. No need for endorsements from other offices.

Incomplete applications will not be processed — students are responsible for submitting all documents.

• What should I do before returning from LOA?

Coordinate with the following offices to clear any accountabilities before returnee enrollment: OCCS, SDFO, FAO, HSO/Clinic, Associate Deans

• What if I’m a scholar planning to take LOA?

You must officially inform the DLSU Office of Admissions and Scholarships (OAS) in writing.

Reminder: Taking LOA may result in termination of scholarship, unless OAS grants special consideration. Check your scholarship guidelines.

• What if I only need to be absent for a short time (like a day or week)?

LOA applies to full-term absences. For short absences, consult your College Associate Dean or APO. It will not be considered LOA.

•  I’m an undergraduate student completing requirements for a deferrable course — should I take LOA or Academic Residency?

If you're working on a pre-determined deferrable course, it’s recommended to enroll in Academic Residency during Week 1 to access:

Student insurance

Online library

AnimoSpace

Online enrollment for the next term

Otherwise, if you take LOA instead, you'll only have access to AnimoSpace.

• I was not included in the final grading sheet of my professor due to payment concerns, how will I be given a grade for me to view in MLS?

In such a case and if the student has been cleared with payment, OUR shall coordinate with the concerned faculty members and provide instructions regarding grade issuance to the student. Such will be done through a grade issuance form to be filled out by the faculty, to be submitted to OUR and for encoding in the system.

However, grade issuance procedure takes several steps and will take some time to complete. Thus, payment of balances should be done on or before the specified deadlines to avoid removal from the final grading list and receive grades on time.

• How can I request for documents like Transcript of Records and Certificates?

Students may request documents through the Online Request for Documents facility here: https://www.dlsu.edu.ph/offices/registrar/cost-of-studies/request-for-documents/

• Are there specific document requests that require a different process?

Yes. For the following document types or requests, please send an email to hub@dlsu.edu.ph:

Change of Information

Transfer Credential

Certification, Authentication and Verification (CAV Requests)

Certified True Copy of Diploma

Certified True Copy of Course Syllabus

Certified True Copy of Flowchart

Duplicate Diploma

Duplicate Transfer Credential

Change of Parent on Record