The Agency’s L&D policies and processes are competency-based and linked with other core HRM areas (i.e., RSP, PM and R&R).
L&D-G-S3.2
The Agency has a PDC that collaborates with managers/supervisors, HRMO and other HR bodies to strengthen the link between L&D and other HRM core areas.
L&D-G-S3.3
The Agency tracks the effectiveness of L&D processes, its linkages with other HR core systems, and uses data to improve system:▪Learners’ Profile (including data on gender, age, disability, civil status, religion, ethnicity, etc.)▪Evaluation of acquisition and application of learning (Level 2 and Level 3 Evaluation)▪Employee performance after L&D intervention▪Tracking of competency improvement
L&D-G-S3.4
The Agency maintains an Information Management System that shows link between L&D and other core HRM areas (i.e., RSP, PM and R&R).
L&D-G-S3.5
The Agency maintains documentation and records on:▪System review data on L&D effectiveness▪L&D policy and process flow showing link to other core HRM areas
PLANNING AND MONITORING AND EVALUATION
L&D-PME-S3.1
The Agency has a medium-term (2-3 years) competency-based Learning and Development Plan that is linked to other core HRM areas (e.g., RSP and PM).
L&D-PME-S3.2
The Agency has an L&D evaluation framework, to assess or recommend the improvement in participants’ job performance as a result of the L&D intervention (i.e., Level 3 or behaviour/application level evaluation).
EXECUTION
L&D-E-S3.1
L&D intervention design process includes identifying workplace application objectives to guide training activity plan preparation and implementation and transfer of learning on the job.
L&D-E-S3.2
The Agency designs various non-training L&D interventions (e.g., coaching, job rotation, benchmarking, etc.) to support the 70-20-10 learning principle in achieving learning objectives. The design is captured in an L&D activity plan (e.g., coaching plan, benchmarking plan, etc.).
L&D-E-S3.3
The Agency develops customized job aids (e.g., checklists, templates, etc.) and learning tools (e.g., journals) to support application of learning to the workplace.
L&D-E-S3.4
The agency’s follow-through L&D interventions (e.g., learning conversations, etc.) are executed, monitored and evaluated to support workplace application of learning.
L&D-E-S3.5
The Agency has a system for accrediting, managing and evaluating learning service providers to ensure efficient and effective L&D services.